Job Purpose
Meet the goals of the department, maintain work schedules, delegate responsibilities evenly to team members, Provide oversight and direction. To coach, mentor, & continue to develop current planning team. To control and co-ordinate all activities associated with receiving and dispatching goods in line with customer requirements, standards and service levels. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site.
Key Result Areas Responsibilities and Accountabilities
· Orders are received and despatched in line with customer and company guidelines and procedures
· Inbound and outbound orders are received and despatched in a timely manner in line with customer and company targets and KPIs of service and quality
· Warehouse team and automated logistic installation are used in an efficient way with a smooth workflow .
· Using the systems in the agreed way, and managing quality issues on behalf of the customer. These quality issues relate to service and stock.
· Working with customers and hauliers to ensure customer delivery requirements are achieved
· Liaising with Shift Leader and Operator to ensure optimum work flows and efficiencies take place in all warehouse activities
Core Tasks
- Ensure all customer orders are received and on the system.
- Work with carrier representatives and warehouse team to ensure prompt and accurate loading and unloading.
- Work to ensure picking, loading, and unloading activities are completed in a timely manner.
- Use the systems in the most efficient way to create a smooth flow of product in and out of the high bay
- Act in line with agreed procedures for ensuring quality of product is always maintained in line with customer requirements (temperature, damages etc)
- Communicate with customers, carriers and in house team of any deviation from process, quality issues, and service issues, or risk of failure in these areas
- Agreed reporting and communication with customer
Requirements: Education, Experience and Physical demands
· At least 2+ years related experience required.
- 1+ years of Microsoft Office Suite Programs (word, excel, outlook)
- Experience with SharePoint
- Must be at a minimum of intermediate level on computer proficiency
