The Hotel Floor Checker is responsible for ensuring the cleanliness, and the proper process of maintaining rooms, maintaining a clean and organized facility, training employees, hiring and directing employees, tracking employee progress, knowing and maintaining safety requirements, and reporting and following up on maintenance issues.
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Provide exceptional guest Service and resolve any guest complaints appropriately.
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Check rooms when Housekeepers are finished to ensure cleanliness.
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Restock carts, linen closets, and other items necessary to perform Housekeeping position.
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Report all incidents to Housekeeping Manager.
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Provide exceptional customer service to all internal and external customers.
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Resolve problems quickly and accurately, and follow directions thoroughly.
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Perform functions under frequent time pressure in an interruptive environment.
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Answer questions for guests regarding local area facilities and points of interest.
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Work cohesively with a team to accomplish assigned duties.
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Current or former housekeeping experience is mandatory.
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18 years of age.
