The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
PRIMARY RESPONSIBILITIES:
Determines level of boot repairs needed and performs repairs as necessary, ranging from basic hardware replacement, resoling to full rebuilds. Use handcraft tools and semi-automated equipment and machinery daily.
ESSENTIAL FUNCTIONS OF THE POSITION:
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Perform initial evaluation of boots for needed Recrafting Package and/or repairs
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Able to complete a variety of Recrafting Packages and/or repairs in a timely
- Interact with customers at the service counter as needed: Inspect and explain the needed repairs and options.
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Problem solving skills.
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Notify Manager of needed materials.
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Enters basic data into the computer.
OTHER FUNCTIONS:
POSITION REQUIREMENTS:
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Work independently as well as in a team-environment
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Ability to overcome the learning curve and consistently Recraft an average of 12+ boots in 1st
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Must be willing to conduct oneself in accordance with Company's Core Values
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Ability to interact and communicate effectively with all levels of workers
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Computer proficient for data entry.
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Ability to work independently in a fast-paced environment
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Must be able to have effective communication in order to interact with customers and employees
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Be dependable and on time to work
PHYSICAL AND MENTAL REQUIREMENTS:
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Manual dexterity
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Lifting, standing, bending and walking a minimum of 8+ hours a day
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Must be able to lift/pull 25 pounds with no restrictions
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Ability to multi-task and problem solve under pressure
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Critical thinking.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
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High School diploma or equivalent
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Craftsman skills and/or leatherwork experience preferred
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Moderate level of problem-solving skills
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Mechanically inclined
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Concern for quality and details
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Good hand/eye coordination
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Experience with hand tools and/or automated tools
TOOLS/EQUIPMENT USED:
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A wide range of handheld cobbling tools
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Operating semi-automated equipment and machinery including sewing, sanding and lasting machines. On-site training provided.
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Ability to utilize computer systems and PC to find information and problem solve
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Basic skills in Outlook and keyboarding
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Ability to access and read e-mails
ENVIRONMENTAL FACTORS / WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level of the work environment is usually moderate to high. Due to the nature of the factory environment, temperature fluctuation can be extreme in cold or hot weather.
REPORTING RELATIONSHIP:
This position reports directly to Recrafting Manager.
All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
