Join Our Amazing Team at Evexia Wellness Spa!
** Must have Esthetician license**
Are you passionate about helping others and creating exceptional experiences? We'd love to meet you!
Evexia Wellness Spa is a beautiful, 3,600+ square-foot wellness destination offering massage therapy, facials, laser hair removal, body contouring, microneedling, and a variety of advanced wellness services.
We're looking for an incredibly friendly, kind, and positive person who genuinely enjoys making people feel welcome. If you have a warm personality, love working with people, and thrive in a supportive team environment, you'll fit right in with the Evexia family.
If you're ready to be part of a growing spa that values compassion, professionalism, and outstanding customer service, we'd love to hear from you!
*Must have Michigan Esthetician License
This position is required on weekends (1 Saturday off a month- Closed Sunday's)
Approximately 28-30 hours a week
JOB SUMMARY: The spa host/Esthetician will assist in overseeing the spa sales and operations and conduct facial and skin care services as directed in Evexia protocols. Provides excellence in customer service by welcoming and greeting clients warmly.
ESSENTIAL JOB FUNCTIONS:
· Providing excellence in customer service at all times. Greeting customers and thanking them for their business.
· Providing skin care/facial protocols according to Evexia standards and protocols.
· Maintaining product knowledge to promote and sell spa and salon services, and retail products.· Follow protocol in booking/canceling client appointments· Selling memberships and series · Handling customer complaints/Service Reviews· Handling the reporting of any inappropriate client or team member behavior· Following all health and safety codes and policy’s· Cleaning bathrooms, emptying all trash into outside dumpster, service rooms and lobby (maintaining premises) / laundry / dusting and more.· Completing daily checklist · Handling cash and bank deposits· Scheduling clients with accuracy, following all booking procedures and policies· Checking customers in/out with accuracy· Escorting customers to service rooms/locker rooms· Monitoring times of service for customers and notifying customers when service times have ended· Replenishing/organizing/cleaning stock· Selling the spa and services through client tours · Accurately following all booking polices and cancellation policies· Upholds high standards of sterilization and sanitation as required by law and the policies and procedures of the spa.· Properly cares for spa equipment and uses recommended amounts of product to help with cost control· Interacts cooperatively with other spa team members to provide a seamless customer experience· Closing and Opening responsibilities (key holder) and could be alone at times covering the desk duties· Handle/Use chemicals required for cleaning and or float pod maintenance (PPE must be worn at all times)
· Must handle sensitive client information with confidentiality following all HIPAA compliance policies
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Preparing room for clients and preparing equipment for clients.
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE· Adhere to all current regulations and laws related to a Spa.· Ability to pass a background check· 2 years of customer service
COMPETENCIES
· Excellence in communication
· Self-motivated and punctual
· Excellent customer service skills
ORGANIZATIONAL STRUCTURE· Reports to the Spa Supervisor/Manager
· This position has no supervisory responsibilities
WORKING CONDITIONS AND PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the spa.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO STATEMENT
Evexia Wellness Spa LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Pay: $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
