The Practice Manager is responsible for recognizing and acting on ways to improve service to patients, support physicians and staff and reach operational, financial, and strategic goals. The Administrator implements the policy decisions of the practice, brings issues for resolution to the attention of the physicians and volunteers solutions to problems and courses of action. The Administrator is responsible for staffing the office, the daily operations of the practice, and for the performance of all non-professional employees. The Administrator is responsible for contributing to new business development, and is responsible for ensuring compliance with all coding and billing requirements, labor law requirements, risk management issues, HIPAA requirements, and OSHA requirements.
MAJOR JOB DUTIES AND RESPONSIBILITIES*GENERAL ADMINISTRATIVE, CORPORATE AND PRODUCTIVITY/WORK FLOW DUTIES
- Oversees all office functions to ensure workability, efficiency, appropriateness and the highest level of professionalism.
- Establishes work performance standards for all office staff.
- Establishes implements and maintains all office policies and procedures.
- Distributes workload, designs systems, solves problems and provides leadership.
- Meets with vendors as needed.
- Conducts staff meetings to solicit practice and patient service improvement ideas and announces policy changes.
- Ensures compliance with standard medical practice to manage and minimize risk.
- Performs special projects as assigned by the physicians.
- The Administrator will set a good example for other employees in all aspects of work.
- Ensures the office forms are current and the appropriate..
- Ensures an environment where staff is able to perform their jobs efficiently and receive solutions and answers to problems and questions.
- Maintains accurate and timely attendance and payroll records for all employees. Ensures that all payroll records are correct and communicates any issues or potential issues to the physician.
- Maintains personnel files for all staff and provide appropriate documents.
- Recruits, selects, hires, trains and evaluates all personnel.
- Conducts performance reviews for all staff annually.
- Maintains, distributes and enforces the written personnel policies and procedures.
- Supervises all assigned staff- Schedules work hours, lunches and breaks to assure office coverage throughout the day.
- Schedules vacation absences to minimize disruption to physician productivity and patient service.
- Responsible for managing conflict and guiding its resolution.
- Responsible for disciplinary action of employees when necessary.
FINANCIAL
- Supervises divisional billing and collections processes at the clinical office.
- Responsible for supervising collections of pre-certified visits, procedures, and surgeries.
- Maintains and annually updates office and surgical charge tickets.
- Orders front office and back office supplies.
- Audits all invoices for accuracy before paying. (Accounts Payable)* Takes advantage of all reasonable discounts for purchases.
- Maintains physician hospital privileges, dues and licensure files and calendars.
- Collects and publishes physician call schedules.
- Maintains accurate referring doctor lists.
GOAL SETTING / PROBLEM SOLVING
- The Practice Administrator analyzes the following areas.
- Accounts payable Inventory management, Facilities Telephones, Policies and Procedures, Medical records, Patient flow, Salaries and benefits, Employee training, Patient satisfaction, Business Development, Risk management, Ancillary services, Compliance,
- Brings daily and operational issues to the attention of the Managing Physician.
PLANT AND EQUIPMENT
- Responsible for office appearance, maintenance and housekeeping.
- Maintains facilities and makes recommendations for suite enhancements and implements physician decisions.
- Deals with facility emergencies.
- Responsible for purchase, maintenance and repair of office equipment, computer and medical equipment.
- Maintains orderly and safe storage area where medical records are stored.
- Responsible for reporting website additions.
Job Type: Full-time
Job Location:
Required education:
Required experience:
Medical Practice Management: 3 years
Health insurance, paid time off, and 401K benefit.
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Work Location: In person
