The Quality Assurance (QA) Coordinator serves as both a shift supervisor and quality inspector, ensuring that production lines operate efficiently, sanitation standards are upheld, and all products meet established quality and safety requirements. This role plays a key part in verifying thermal process parameters, supporting regulatory compliance, and maintaining the integrity of all quality assurance programs.
- Oversees and coordinates daily departmental quality assurance activities.
- Reviews and evaluates the quality of all products produced during the shift.
- Ensures any questionable product is placed on QA hold, properly red‑tagged, segregated, and accurately documented for management review.
- Verifies all process parameters on the production floor and at all cooker systems.
- Conducts verification of thermal processes during deviations, determines alternate processes when necessary, and ensures proper segregation and documentation to maintain product safety and regulatory compliance.
- Monitors line operations, documents all non‑conformances, and ensures production is halted when required until issues are fully resolved.
- Trains new employees on QA procedures, standards, and expectations.
- Evaluates incoming fresh‑pack product and recommends appropriate disposition prior to processing.
- Reviews production and quality records as applicable.
- Performs special projects, trials, and experiments as assigned.
- Observes and reports the effectiveness of sanitation and cleanup in processing and warehouse areas, promptly escalating any serious deficiencies.
- Maintains cleanliness, organization, and proper functioning of all QA lab facilities, equipment, and incubators.
- Routinely reviews finished product analysis results to assess quality and material usage efficiency (yields).
- Understands where quality standards and product specifications are located and applies them appropriately; recommends revisions when needed.
- Continuously monitors for quality issues related to product or packaging, documenting and reporting concerns to Production and QA management.
- Ensures required samples are collected for Cutting Bees, customer programs, and co‑pack requirements.
- Develops familiarity with customer and USDA grading standards.
- Maintains working knowledge of all QA department roles.
- Identifies quality issues and takes or recommends effective corrective actions.
- Supports the Quality Assurance Supervisor and Manager as required.
- Executes all food safety, legality, and quality policies and procedures within the scope of the role, including but not limited to GMPs, HACCP, food safety, product quality, and food security.
- Performs additional related duties as assigned by QA leadership.
- High school diploma required. Associate’s degree in Food Science or a related field, or equivalent experience, preferred.
- Minimum 2 years of experience as a QA Inspector A.
- Successful completion of Better Process Control School.
- Strong math skills.
- Proficient computer skills – preferably in Microsoft Office programs.
- Demonstrated sound decision‑making skills and the ability to resolve problems quickly and effectively.
- Strong verbal and written communication skills.
