Job Description
Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and credit card transactions with precision
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Provide exceptional customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks to uphold store cleanliness standards
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Handle and lift items weighing up to 25 lbs. as needed
Qualifications
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Strong communication skills with the ability to interact professionally with customers and team members
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Flexibility to work various shifts, including weekends and holidays
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Ability to follow directions and adhere to company policies and procedures
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Basic math skills for accurate cash handling and order processing
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Positive attitude and friendly demeanor, with an easy smile
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Ability to work efficiently in a fast-paced environment
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Team player mentality with a willingness to assist colleagues as needed
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Attention to detail and commitment to maintaining high standards of cleanliness and food safety
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Previous customer service experience is preferred but not required
