San Jose Business Solutions, an Authorized Dealer for AT&T, is hiring a full-time Entry Level Account Manager to join our in-person team.
The Entry Level Account Manager is responsible for assisting customers with their account needs, providing information about AT&T wireless products and services, and delivering a professional customer experience. This role combines customer service, account management, and sales in a fast-paced, team-oriented environment.
Position Overview
As an Entry Level Account Manager, you will work directly with customers to understand their needs, recommend appropriate solutions, and ensure each interaction is handled with professionalism and accuracy. You will receive paid training on AT&T products, customer service standards, and account management processes.
This Entry Level Account Manager position is ideal for individuals looking to build experience in customer relations, sales, and business operations.
Responsibilities
- Meet with customers in an in-person setting.
- Educate customers on AT&T wireless products, plans, and available promotions.
- Manage new customer accounts, upgrades, and service changes.
- Provide accurate information and resolve customer questions.
- Recommend solutions using a consultative sales approach.
- Maintain customer account records and documentation.
- Collaborate with team members to achieve office goals.
- Participate in ongoing product knowledge and leadership training.
Qualifications
- Strong communication and interpersonal skills.
- Customer-focused with a professional attitude.
- Comfortable working in an in-person environment.
- Interest in customer service, sales, and future management opportunities.
- Organized, dependable, and willing to learn.
- High school diploma or equivalent preferred.
- Previous experience in retail, hospitality, customer service, or sales is helpful but not required.
What We Offer
- Performance-based bonuses
- Paid training
- Professional development
- Team-oriented work environment
- Employee discounts on AT&T wireless products and services
If you're looking to develop professional skills while working directly with customers, apply today to become an Entry Level Account Manager with San Jose Business Solutions.
Pay: $55,553.04 - $66,902.59 per year
Work Location: In person
