Job Overview
We are seeking a dynamic and proactive Client Support Professional (CSP) to join our team and elevate the client care. In this role, you will serve as a vital link between clients and our organization, ensuring their needs are met with enthusiasm and precision. Your energetic approach will foster long-term relationships, and support our mission. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about helping clients succeed, this opportunity is perfect for you!
Responsibilities
- Administer medications as ordered by the physician
- The CSP follows "standing orders" to administer over-the-counter medications (oral, liquid, topical, eye and/or ear) at assigned homes as needed.
- Conduct analysis of client data to identify trends, and potential challenges or areas of concern
- The CSP supports assigned homes by assisting in meal preparation and service, general housekeeing, and laudry duties so that the DCP's can concentrate on providing quality care for the clients.
- Maintain detailed records of client interactions, issues, resolutions, and follow-up actions
- Excellent communication skills—both verbal and written—
- Analytical skills to interpret data insights and recommend actionable solutions
- Experience working in a fast-paced environment that requires adaptability and proactive problem-solvingJoin us as a Client Support Professional (CSP) where your enthusiasm meets strategic expertise! Be part of a vibrant team dedicated to outstanding client care. Your energy, communication prowess, and analytical mindset will make a meaningful difference in our clients’ success stories!
Pay: $10.50 - $13.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- CMA certification (Preferred)
Work Location: In person