Front Desk Receptionist
WORTHY Self-Care Studio | Berkeley, CA
At WORTHY Self-Care Studio, we believe self-care is not a luxury—it's essential. We are creating a new standard in wellness: one rooted in exceptional service, meaningful connection, and transformative experiences.
We are seeking a warm, polished, and service-driven Front Desk Receptionist to join our team. This role is far more than checking guests in and answering phones. You are the first and last impression of WORTHY—the person who sets the tone for each client's experience and ensures every guest feels welcomed, cared for, and inspired to return.
If you thrive in a fast-paced environment, genuinely love supporting others, have a passion for wellness, and are energized by creating extraordinary experiences, we'd love to meet you.
Who You Are
- Passionate about wellness and committed to living a healthy, balanced lifestyle
- Naturally warm, poised, and service-oriented
- A clear and confident communicator with exceptional interpersonal skills
- Highly organized with strong attention to detail
- Self-motivated with a growth mindset and eagerness to learn
- Able to multitask with grace in a dynamic environment
- A collaborative team player who values kindness, accountability, and excellence
- Comfortable discussing services, memberships, and making thoughtful recommendations that support each client's goals
- Available to work evenings and weekends
Qualifications
- Excellent phone, computer, and communication skills
- Strong customer service and hospitality background
- Proven ability to work effectively in a fast-paced environment
- Sales experience with a consultative, service-first approach
- Strong organizational and problem-solving skills
- Wellness-oriented with a genuine passion for helping others
Responsibilities
Including, but not limited to:
- Welcome and check in guests with warmth, professionalism, and attention to detail
- Answer phone calls, emails, and client inquiries with clarity, compassion, and efficiency
- Educate clients on our services, memberships, packages, and wellness offerings
- Conduct outreach and follow-up calls to support client engagement and studio growth
- Manage appointments and scheduling through our booking software
- Process transactions accurately and confidentially
- Develop a thorough understanding of all WORTHY services and their benefits
- Support a seamless guest journey from arrival through departure
- Maintain the cleanliness, organization, and ambiance of the studio
- Assist with operational tasks including laundry, restocking, light housekeeping, and plant care
- Protect client privacy and maintain confidentiality at all times
- Collaborate closely with team members to ensure an exceptional experience for every guest
- Embody the values of WORTHY both within the studio and beyond
- Ensure every client feels seen, supported, and inspired to continue their wellness journey
Preferred Qualifications
- Experience with Boulevard booking software
- Previous experience in a luxury spa, boutique fitness studio, high-end hospitality setting, or fine dining environment
Compensation & Perks
- Competitive hourly pay based on experience
- Commission and pooled tip opportunities
- Part-time position with evening and weekend availability required
- Complimentary or discounted access to WORTHY services following 90-day on-boarding period
- Exclusive partnerships and discounts with local wellness businesses, including fitness and chiropractic providers
- Opportunities for professional development and growth within a rapidly expanding wellness company
- A supportive, uplifting team culture that values authenticity, collaboration, and continuous growth
- The opportunity to work in a beautiful, peaceful environment designed to help both our clients—and our team—thrive
To Apply
Please email your resume and a brief introduction to [email protected].
Tell us a little about yourself, what wellness means to you, and why you believe you'd be an exceptional addition to the WORTHY community.
We can't wait to meet you.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Retirement plan
Application Question(s):
- Are you able to work nights and weekends?
Experience:
- Customer Service: 1 year (Required)
Ability to Commute:
- Berkeley, CA 94705 (Required)
Work Location: In person
