Qualifications & Education
Education: Bachelor’s Degree in Hospitality Management or Business (preferred).
3–5 years of management experience in hospitality or multi-unit restaurant settings.
Proven record of improving sales, team performance, and guest satisfaction.
Proficiency in POS systems (Toast, Aloha, Square).
Scheduling tools (7Shifts, HotSchedules).
HRIS systems (Paycom experience preferred).
Familiarity with digital guest feedback tools (Yelp, Google, OpenTable).
Language: English and Spanish bilingual strongly preferred.
Certifications: ServSafe or equivalent certification required.
The Floor Manager serves as a strategic leadership pipeline toward Assistant General Manager and Restaurant General Manager, directly impacting:
Talent pipeline development
Brand consistency across expanding units
