Location: multi
Department: Service Department
Schedule: Full-Time
Compensation: Weekly Pay + Monthly Commission
Farris Jeep Chrysler Dodge Ram is one of the ten oldest CDJR dealerships in the nation. Family-owned and operated for over 90 years, we’ve earned a reputation for integrity, professionalism.
We are currently seeking a Service Advisor to help us continue that legacy. This position plays a vital role in supporting customers through every step of their service experience—by phone, online, and in person.
Being family-owned means you’re not just another number. We invest in your growth, remove obstacles that slow you down, and help you reach your earning potential. Our leadership team is hands-on, supportive, and committed to your success, both personally and professionally.
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Minimum guaranteed weekly pay + Monthly Commissions and bonus opportunities
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Paid training
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Paid holidays and vacation
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Healthcare and matching 401(k)
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Atmosphere built on teamwork and respect
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Handle inbound customer calls to schedule service appointments
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Ask strategic questions to understand service history and vehicle needs
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Check customers in and out, following a consistent service process
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Provide updates to customers throughout their repair or maintenance visit
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Recommend appropriate maintenance or repair services based on findings
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Build Lasting Relationships with customers through Trust and Integrity in business
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Verify and update customer contact information during each visit
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Utilize multiple computer and tablet systems to document and complete service records accurately
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Previous customer service experience preferred
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High level of professionalism and attention to detail
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Excellent written, verbal, and interpersonal communication skills
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Strong organizational and problem-solving abilities
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Proficiency in computers and online systems
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Enthusiastic, self-motivated, and eager to learn
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Reliable with a strong work ethic and commitment to customer satisfaction
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Automotive industry experience is helpful, but not required
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