JOB OPPORTUNITY
We are seeking an initiative-driven individual who excels in organization and communication to join our growing team.
Resumes will be accepted through July 24th (5 PM)
JOB TITLE: LEARNING AND DEVELOPMENT SPECIALIST
CLASSIFICATION: EXEMPT
GRADE: 4 (starting pay $61,915 annually)
DEPARTMENT: ADMINISTRATION
REPORTS TO: LEARNING AND DEVELOPMENT MANAGER
LOCATION: YOUNGSTOWN (HYBRID)
About RITA: Our Mission at RITA is to provide Ohio cities and villages with a high quality, cost effective municipal tax collection service. We currently serve more than 400 cities and villages across the State of Ohio, collecting and distributing more than $2.5B of municipal income tax revenue annually, at an average cost in 2025 of just over one cent of every dollar collected. These income tax dollars are crucial to the provision of the public safety, infrastructure and recreational services that make these cities and villages great places to live, work and do business. At RITA, we work hard to fulfill our Mission to the Ohio cities and villages we serve and strive to be the best and top choice for municipal tax collection in Ohio. RITA Benefits: RITA is an OPERS employer that offers low monthly premiums for health benefits for employees, spouses and dependents with no monthly cost for dental and vision coverage. The Agency makes bi-annual contributions to employees’ Health Savings Accounts. Additional benefits include paid vacation and sick leave, including for mental health and for time to volunteer, along with 3 personal days provided on the anniversary of the employee’s hire date. The initial 3 personal days are provided upon successful completion of the 180-day Introductory Period and then again at the second anniversary and each anniversary thereafter. Employees also have access to an employee assistance program, which offers many services including digital Cognitive Behavioral Therapy (dCBT), benefits and claims advocacy services, and assistance with other matters, such as childcare, mental health and legal assistance.
Work Environment: Enjoy the flexibility of a blended work schedule – a mix of in-office and work-fromhome days. The Agency values flexibility that works both ways. Where possible, we seek to work with our employees to meet their needs while still providing excellent service and fulfilling our Mission. Our dress when in the office is professionally casual – jeans are welcome. We thrive on collaborative work, and we are best as a team with each person doing their part. There is plenty of opportunity for job growth within the Agency; Career growth and development are encouraged and supported.
About the Role: Under the general direction of the Learning and Development Manager, the Learning and Development (L&D) Specialist is responsible for designing and delivering engaging training sessions for Agency staff. This role ensures that participants gain the knowledge and skills necessary to excel in their roles and contribute to the Agency’s Mission and Vision. This role works closely with managers and employees to identify training needs and ensure that learning solutions align with the Agency’s Mission and Vision and support a culture of continuous improvement. The ideal candidate is a dynamic communicator with a passion for learning, growth and continuous improvement.
EXAMPLES OF ESSENTIAL FUNCTIONS:
1. Facilitates in-person and virtual training sessions on a variety of topics, using interactive and learner-centered methods.
2. Designs, updates, and improves training materials, manuals, and resources to ensure content is current, relevant, and engaging.
3. Collaborates with managers and subject matters experts to identify training needs and
recommend solutions.
4. Assesses learning effectiveness through feedback, assessments, and performance metrics; implements improvements based on findings.
5. Provides ongoing coaching, support, and follow-up to staff to reinforce learning outcomes.
6. Maintains accurate records of attendance, progress, and outcomes; prepare reports for the Learning and Development Manager and Agency leadership.
7. Stays current with best practices in learning and development, training, facilitation, and relevant subject matter.
8. Performs other related work as assigned.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, the Agency reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Physical Requirements: The individual assigned to this position must be able to complete all physical
requirements of the job, with or without a reasonable accommodation, which include, but are not limited to the following:
· Tasks involve extended periods of time in a stationary position.
· Constantly operates a computer and other office equipment.
· Must be able to transport training materials and/or equipment.
· Must be able to exchange accurate information to accomplish the essential functions of the job.
About You: Bachelor’s degree in Human Resources, Education, Business, or related field (or equivalent experience). Two (2) plus years of experience in training, facilitation, or adult education (both virtual and in-person learning)
· Excellent communication, collaboration, presentation, and facilitation skills. Project management and organizational skills, with the ability to manage multiple initiatives
simultaneously.
· Demonstrated proficiency in adult learning principles and instructional design methodologies.
· Superior virtual and in-person training and facilitation skills that create an engaging and
supportive learning environment.
· Proficiency in training design software and learning management systems (LMS).
· Ability to build relationships with employees, managers, and external partners.
How to Apply: Please submit your resume no later than 5 PM on
July 24th. Only qualified individuals being considered will be contacted for an interview.
The Regional Income Tax Agency (Agency) is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel decisions are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. In compliance with the Americans with Disabilities Act, the Agency will seek to provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Agency.
Job Type: Full-time
Pay: From $61,915.00 per year
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Youngstown, OH 44509
