We are seeking a dedicated and detail oriented individual to fulfill the position of WIC Clerk/Technician at our New Haven Facility.
Position Summary
This position performs laboratory, anthropometric and clerical procedures necessary for WIC Program certifications.
Duties & Responsibilities
Laboratory and Anthropometric Responsibilities
· Accurately obtain and record adult and child anthropometric data (height, weight and head circumference) following Federal, State and Local Agency policies and procedures.
· Manually plot anthropometric data on program-specified growth charts.
· Perform blood specimen collection via finger puncture and heel stick techniques adhering to State/Local Agency/CLIA and OSHA policies and procedures/standards.
· Perform daily quality control tests according to Federal, State, Local Agency and manufacturer policies and procedures.
· Provide proper care and disposal of lab waste materials following State/Local Agency/CLIA and OSHA policies and procedures/standards.
· Maintain complete, accurate, and up-to-date quality control logs and records.
· Inspect laboratory supplies and equipment, and report to Supervisor if adjustments, repairs, or disposal are necessary.
· Identify and report to Supervisor any problems that may affect individual lab or anthropometric results.
· Clean and sanitize equipment, instruments, and work area adhering to State/Local Agency/CLIA and OSHA policies/procedures and standards.
· Inventory and stock lab supplies according to policies and procedures.
· Satisfactory results of annual proficiency testing and competency assessments.
Clerical Responsibilities
· Perform manual calculation of applicant income to determine program eligibility and inform applicants of their eligibility or ineligibility for program benefits.
· Verify applicant adjunct eligibility via CHAMPS or MI-Health Plan Benefits systems.
· Accurately obtain and record client information including income, Identity, residency, proof of pregnancy and demographics.
· Screen applicants for recommended immunizations and lead testing.
· Access and screen reports from MCIR as needed.
· Obtain voter registration requests and declinations according to Federal, State, and Local Agency policies and procedures.
· Instruct applicants in the use of allowable program benefits and vendor redemption processes.
· Issue program benefits and documents to participants following Federal, State and Local Agency policies and procedures
· Provide breastfeeding support referrals.
· Receive and return applicant/participant phone calls.
· Accurately schedule applicants/participants for program appointments.
Other
· Attend approved meetings, seminars, workshops and conferences, as needed for professional development and on behalf of Community First Health Centers.
· Promote Agency programs, services and activities through participant referrals and participation in community outreach events.
· Other duties as assigned.
Education and/or Experience
High School Diploma or General Education Degree (GED).
AND
Completion of MDHHS Lab/Anthropometric Training for WIC with competency assessment.
AND
Prior experience in obtaining anthropometric measurements and blood samples preferred.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain confidentiality in all matters.
- High level of analytical and problem solving abilities.
- Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel.
- Detail oriented, logical, and methodological approach to problem solving.
- Flexible, with the ability to work independently and with minimal guidance.
- Strong oral and written communication and presentational skills.
- Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
- Must understand Age-Specific Care.
- Must maintain Basic Life Support certification.
- General computer proficiency.
- Ability to read and speak English proficiently.
Job Type: Full-time
Pay: $15.63 - $17.84 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
