Job Summary
We are seeking a detail-oriented and organized Order & Operations Coordinator to support our sales team and internal MRO operations. This role helps keep orders, documentation, and administrative processes accurate, organized, and moving efficiently through the business.
The ideal candidate is dependable, self-directed, and comfortable taking ownership of assigned work. You will work with sales orders, repair documentation, purchase orders, and other records while maintaining accurate information in our ERP and internal systems.
This position requires strong attention to detail, good follow-through, and the ability to identify missing or inconsistent information and work with internal teams to resolve issues.
Responsibilities:
- Process and maintain sales orders, repair orders, purchase orders, and related documentation.
- Enter and maintain accurate information in the company’s ERP and internal systems.
- Review documentation for accuracy, completeness, and consistency.
- Monitor assigned orders and tasks and follow them through to completion.
- Identify missing or incorrect information and coordinate with internal departments to resolve issues.
- Maintain organized records, traceability documentation, and order status information.
- Support sales and MRO operations with order administration, parts receiving, shipping coordination, and other administrative needs.
- Assist with general operational and administrative tasks as needed.
The Ideal Candidate:
- Highly organized and detail-oriented.
- Dependable and takes ownership of assigned work.
- Comfortable working independently with minimal supervision.
- Able to manage multiple tasks and follow established processes.
- Strong written and verbal communication skills.
- Comfortable identifying discrepancies and asking questions when information is incomplete.
- Proficient with Microsoft Excel and standard office software.
- Able to learn and consistently use ERP and other internal systems.
Qualifications:
- 2+ years of experience in administrative support, order processing, operations support, records management, or a similar role.
- Experience working with computer-based records, databases, or business systems.
- Strong attention to detail and documentation accuracy.
- Experience with ERP systems, order processing, work orders, purchase orders, or invoices is preferred.
- Experience in manufacturing, MRO, repair operations, aerospace, or another process-driven environment is a plus.
- Enter and maintain accurate information in the company’s ERP and internal systems.
- Review documentation for accuracy, completeness, and consistency.
- Monitor assigned orders and tasks and follow them through to completion.
- Identify missing or incorrect information and coordinate with internal departments to resolve issues.
- Maintain organized records, traceability documentation, and order status information.
- Support sales and MRO operations with order administration, parts receiving, shipping coordination, and other administrative needs.
- Assist with general operational and administrative tasks as needed.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Tell us about your experience working with orders, records, documentation, or other detailed information. What did you do to ensure your work was accurate?
- Describe a time when you were responsible for managing your own workload with limited supervision. How did you stay organized and make sure everything was completed?
- Tell us about a time you noticed missing, incorrect, or conflicting information in your work. What did you do to resolve it?
Work Location: In person
