Front Desk/Patient Coordinator
Private Optometry Practice – Germantown, MD
We are a modern, technology foward private optometry practice seeking a friendly, reliable, enthusiastic and motivated team member to join our growing office. This role is in a fast-paced, patient-focused environment.
Our practice utilizes modern technology and emphasizes efficiency, professionalism, and excellent patient care. We are a small, team-oriented office looking for someone who enjoys working with people, is comfortable multitasking, and is interested in learning all aspects of a private practice optometry office. Attention to detail and reliability are extremely important for success in this role.
Primary Responsibilities:
- Greet and check in patients
- Answer phones and schedule appointments
- Gather detailed patient information
- Verify patients’ medical and vision insurance eligibility and benefits
- Educate patients on office policies, appointment expectations, insurance coverage, and products/services available
- Assist with patient intake
- Process payments and maintain accurate patient records
- Maintain cleanliness and organization of the office
- Maintain professionalism and strong patient communication throughout the visit
- Assist with additional office tasks as part of a collaborative team environment
Qualifications
- Optometry practice experience preferred
- Strong communication and customer service skills
- Positive attitude and professional appearance
- Highly detail-oriented and dependable
- Strong reliability and punctuality
- Comfortable using computers and learning new software; experience with Weave and Revolution EHR is a plus
- Ability to multitask in a fast-paced environment
Benefits
- Competitive pay based on experience
- 401(k) retirement plan
- Medical insurance
- Dental insurance
- Vision benefits
- Paid time off and holiday benefits based on employment status
- Employee discounts on eyewear and services
- Monday–Friday schedule
- No weekend hours
Why Join Our Practice?
We pride ourselves on providing a top tier patient experience while maintaining a supportive and positive workplace culture. This is an excellent opportunity for someone looking for a stable long-term position with opportunities to grow and develop new skills within a modern private practice setting.
If you are looking for a professional, technology-driven office where you can become an important part of a close-knit team, we would love to hear from you.
Please submit your resume along with a brief introduction about yourself and why you feel you would be a good fit for our office.
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
