Company Overview
Pediatric Health Partners is a busy pediatric medical practice dedicated to providing comprehensive healthcare services to children and adolescents. Our team is committed to delivering compassionate, high-quality care in a welcoming environment. This is currently a part-time position that may have potential to become a full-time position in the future.
Overview
We are seeking a professional and personable Front Desk Receptionist to join our pediatric office. The ideal candidate will serve as the first point of contact for patients and their families, ensuring a positive experience through excellent customer service and efficient administrative support. This role requires strong communication skills, attention to detail, and familiarity with medical office procedures.
Duties
- Greet patients and visitors warmly, establishing a friendly and professional atmosphere at the front desk.
- Manage patient check-in and check-out processes accurately using Electronic Health Record (EHR) systems such as Eclinical, and issuing referrals on Epic.
- Schedule appointments efficiently while coordinating with clinical staff to optimize daily operations.
- Verify insurance information and update any changes.
- Maintain accurate medical records, review documentation for completeness, and ensure confidentiality of patient information.
- Answer phone calls promptly with proper phone etiquette, addressing patient questions or directing calls appropriately.
- Support administrative tasks including data entry, typing, filing, and managing office supplies to ensure smooth clinic operations.
Skills
- Experience with Electronic Medical Records (EMR) systems preferred.
- Excellent customer service skills with the ability to communicate effectively with diverse populations; bilingual abilities are a plus.
- Experience in medical scheduling, documentation review, and health information management preferred.
- Competent computer skills preferred.
- Prior clinic or medical office experience with administrative support responsibilities in a fast-paced environment preferred.
Join our team as a Front Desk Receptionist and play a vital role in delivering exceptional pediatric healthcare services through efficient administrative support and compassionate patient interactions!
HOURS:
TUESDAY 2:30pm- approx 5:30pm currently, and may increase to leaving time approx 07:00pm in near future
WEDNESDAY 2:30pm- approx 5:30pm currently, and may increase to leaving time approx 07:00pm in near future
THURSDAY 9:00am- approx 5:30pm currently, and may change to 11:00am - approx 7:00pm in near future
FRIDAY 9:00am- approx 5:30pm
*OCCASIONALLY A SATURDAY AS NEEDED, 9:00am- approx 1:30-2:30pm
*Training hours will vary, between 9:30 am until 5:00 pm.
Please fax resume to Karen Fax# 708-741-5023
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Paid training
Work Location: In person
