Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again. Wow them with your extensive fine wine and fine food knowledge.
-
Welcome and greet guests.
-
Make all our guests feel comfortable and let them know you’re there to personally take care of them.
-
Smile and make eye contact with all guests.
-
Inform guests of specials and menu changes.
-
Make recommendations you genuinely feel your guests will enjoy.
-
Complete knowledge of all food, wine, liquor, beer, and beverages available at Ruthie's.
-
Guide guests in pairing a wine selection with their entrée choice.
-
Answer questions about our food, beverages and other restaurant functions and services.
-
Take food and beverage orders from guests, enter orders in our point of sale system which relays orders to the kitchen and bar.
-
Deliver food and beverages from kitchen and bar to guests in a timely matter.
-
Maintain clean table top at all times.
-
Promptly remove finished and un-needed flatware and dishware.
-
Use crummer to keep a clean table surface.
-
Perfrom side work at the start and end of each shift as required by service station assignment.
-
Use provided checklists.
-
Maintain clean service areas.
-
Monitor and observe guests dining experience.
-
Ensure guests are satisfied with the food and service.
-
Respond promptly and courteously to any requests.
-
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
-
Be ready and willing to assist fellow servers as situations arise.
-
Be ready and willing to assist busperson with clearing and resetting tables.
-
Thank guests for their visit and invite them to return.
-
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
-
Perform all other related tasks deemed necessary by management.
-
Must have a basic knowledge of dining room and service procedures and functions.
-
Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
-
Be able to work in a standing position for long periods of time (up to 5 hours).
-
Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
-
Must have impeccable grooming habits.
-
TIPS certification required on property.
-
Pre-employment drug test required. Arranged by Grand Falls upon offer of employment.
