Front Desk / Office Coordinator
Full-Time | $20–$23 per hour (based on experience) + Benefits
Plano Plastic Surgery & Spa is seeking a polished, energetic, and highly organized Front Desk / Office Coordinator to be the face of our practice. This position is ideal for someone who thrives in a luxury medical environment, enjoys building relationships with patients, and is passionate about delivering exceptional customer service.
As the first point of contact for our patients, you will play a critical role in creating a welcoming, professional, and memorable patient experience while supporting the daily operations of our plastic surgery and aesthetic practice.
What You'll Do
- Greet and welcome patients with professionalism and warmth
- Answer incoming phone calls and respond to inquiries promptly
- Schedule consultations, procedures, and follow-up appointments
- Coordinate patient flow and maintain efficient office operations
- Verify patient information and assist with paperwork
- Collect payments and process transactions accurately
- Manage patient communications, reminders, and follow-ups
- Support patient coordinators and clinical staff as needed
- Maintain a clean, organized, and professional reception area
- Deliver a concierge-level patient experience at every interaction
Qualifications
- Minimum 2 years of front desk, office coordinator, hospitality, concierge, or customer service experience
- Experience in plastic surgery, medical aesthetics, dermatology, cosmetic dentistry, or luxury service environments preferred
- Excellent communication and interpersonal skills
- Professional appearance and outstanding personal presence
- Strong multitasking and organizational abilities
- Comfortable working in a fast-paced environment
- Proficient with computers, scheduling software, and Microsoft Office
- Positive attitude, reliability, and strong work ethic
What We're Looking For
The ideal candidate:
- Has exceptional people skills and a warm, engaging personality
- Consistently achieves high patient satisfaction and positive patient interactions
- Demonstrates professionalism, maturity, and attention to detail
- Takes ownership and pride in their work
- Is a team player who contributes to a positive workplace culture
- Understands the importance of discretion, confidentiality, and patient care
Benefits
- Competitive hourly pay ($20–$23/hour based on experience)
- Paid time off (PTO)
- Health benefits
- Employee discounts on services and products
- Opportunities for professional growth and advancement
- Supportive team environment
- Work in a premier plastic surgery and aesthetic practice
Schedule
- Full-time
- Monday–Friday
- Occasional flexibility may be required
About Us
Plano Plastic Surgery & Spa is a premier cosmetic surgery and medical aesthetics practice dedicated to providing outstanding patient care, natural-looking results, and an exceptional patient experience. We are looking for individuals who share our commitment to excellence and who genuinely enjoy helping patients look and feel their best.
Pay: $20.00–$23.00 per hour
Work Location: In Person – Plano, TX
Apply today if you are passionate about customer service, patient satisfaction, and creating exceptional experiences in a high-end medical practice.
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
