Why DLC?
DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success.
What We Offer:-
Compensation and Benefits:
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Competitive pay
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401K company match
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Medical, Dental, and Vision Insurance
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Work-Life Balance:
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Hybrid work model
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20+ paid days off annually
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13+ paid holidays in addition to PTO
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Paid parental leave
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Career Development:
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Industry-leading training and development
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Open door policy
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Industry trade shows and event access
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Mentorship program
Overview
The Director of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization.
Responsibilities-
IT Strategy & Business Alignment
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Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals
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Partner with leadership to translate business needs into scalable technology solutions
- Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI
- Systems, Automation & Innovation
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Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
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Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
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Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap
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Ensure systems and architecture enable scalable, effective use of automation and AI
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IT Operations & Infrastructure
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Oversee all IT operations, ensuring system performance, reliability, and scalability
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Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
- Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments
- Maintain disaster recovery and business continuity capabilities and solutions
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Cybersecurity & Risk
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Develop and maintain the company’s cybersecurity program and risk management approach
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Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
- Vendor Management
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Manage all IT vendor relationships, including MSPs
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Set expectations, manage performance, and negotiate contracts
- Ensure vendors are aligned with business priorities and delivering value
- Governance & Budgeting
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Manage IT budget with disciplined, ROI-focused decision-making
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Establish IT standards, documentation, and governance
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Track and communicate key initiatives, risks, and performance
Soft Skills-
Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization
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Strategic thinker with a proactive, solutions-oriented approach to problem-solving
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Ability to adapt quickly, shift priorities, and respond effectively to changing business needs
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Strong organizational skills and the ability to manage multiple projects simultaneously
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Commitment to fostering a collaborative and innovative team environment
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Structured, organized, and able to prioritize effectively
- Ability to handle sensitive and confidential information with discretion
Technical Experience-
5-7 years of experience in IT management, with experience implementing AI or automation initiatives in a business environment
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Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
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Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
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Expertise in managing Azure Active Directory, policies, and server environments
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Proficiency with network technologies such as firewalls, VPNs, and switches
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Advanced understanding of cybersecurity best practices and tools
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Familiarity with ITIL processes and service management frameworks
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Experience with project management tools and methodologies
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CompTIA Network+ or Security+
- Proven ability to manage budgets, contracts, and vendor negotiations
The expected salary range for this position is between $140,000 and $175,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.
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