Primary Location: United States-Virginia-Virginia Beach
Organization: Little Creek
Pay Range: $16.75
Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.
Duties and Responsibilities: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including: overt and covert Closed Circuit Television systems.
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Consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures, and standards, detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud, waste, and abuse as directed.
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Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
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Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls, and service operations.
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Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems, and the In-Store Processor as well as other investigative tools.
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Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include: report writing, and obtaining photographic evidence as necessary.
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Maintains absolute confidentiality of all investigative research and case information.
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Maintains physical security of NEX facilities adhering to site specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
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Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment, and potential workplace hazards.
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Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
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Monitors Known Theft evidence, Lost Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
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Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
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Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
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Adheres to prescribed work schedules as determined to be in the best interest of the NEX.
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Maintains a professional image and demeanor in appearance and communications at all times.
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Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
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Promotes and adheres to NEXCOM LPS programs such as: Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
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Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments and current strategies in place to address shrinkage concerns.
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Assists as directed in the LPS training and awareness initiatives of NEX associates.
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Performs other related administrative investigative duties as assigned.
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Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment.
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Failure to obtain will result in termination
Qualifications - External
U.S. Citizenship Required- GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
- SPECIALIZED EXPERIENCE 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included: the protection of property, equipment, or materials and person-to-person relationships in maintaining various rules and regulations.
- SUBSTITUTION OF EDUCATION FOR EXPERIENCE For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration, police law evidence investigation, criminology, law enforcement or similar subjects may be substituted for each year of experience.
Schedule: Part-time (20 - 34.5 hours)
Unposting Date: Jul 8, 2026, 10:59:00 PM
