THEATER OPERATIONS & ADMINISTRATIVE MANAGER
Improv Playhouse, a nationally recognized performing arts organization serving Lake County for over 25 years, seeks an organized, energetic, and personable Theater Operations & Administrative Manager to join our growing team. This position is ideal for an individual who enjoys working with people, managing details, solving problems, and helping a vibrant arts organization operate efficiently and professionally. The successful candidate will play an important role in supporting our classes, camps, productions, corporate programs, community outreach initiatives, and day-to-day operations.
PRIMARY RESPONSIBILITIES
- Manage daily office operations, communications, scheduling, and administrative functions
- Provide exceptional customer service to youth, adult, and corporate program participants
- Oversee registration, enrollment, rosters, and program administration
- Coordinate class, camp, production, and event logistics
- Assist with bookkeeping functions including payment processing and QuickBooks data entry
- Support marketing initiatives, website updates, email campaigns, and social media communications utilizing Canva, Constant Contact, and related platforms
- Manage box office functions including event creation, ticket sales tracking, and patron support
- Assist with facility operations, supply ordering, and organizational needs
- Coordinate licensing, rentals, scheduling, and administrative support for educational and theatrical programming
- Support special events, community outreach initiatives, and corporate team-building programs
QUALIFICATIONS
- Strong administrative, organizational, and customer service skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office and Google Workspace
- Familiarity with QuickBooks or comparable bookkeeping software preferred
- Experience in arts administration, nonprofit management, education, hospitality, event management, or related fields is advantageous
- Strong time-management skills and the ability to manage multiple projects simultaneously
- Professional demeanor, positive attitude, flexibility, and attention to detail
- Ability to work both independently and collaboratively in a creative environment
POSITION DETAILS
- Full-time salaried position
- Salary Range: $32,000-$38,000, depending on experience and qualifications
- Monday-Friday daytime schedule, with occasional evenings and weekends during productions, camps, and special events
- Primarily in-person position based in Libertyville, Illinois
- Reliable transportation preferred
WHAT WE OFFER
- A creative, supportive, and mission-driven workplace
- Paid leave and holiday benefits
- Professional growth opportunities
- The opportunity to help shape the future of one of the region's most respected performing arts organizations
ABOUT IMPROV PLAYHOUSE: Founded in 2000, Improv Playhouse's mission is simple:
ENTERTAIN. EDUCATE. ELEVATE.
Through professional productions, arts education, youth camps, corporate team building, and community outreach, we serve thousands of participants annually throughout the Chicagoland area. To apply, please submit a resume and cover letter outlining your qualifications and interest in the position.
Pay: $32,000.00 - $40,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
