About this Job:
General Summary of Position
Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.
Primary Duties and Responsibilities
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Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
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Communicates clearly by using customer-focused principles. Receives greets and directs patients visitors and hospital personnel. Receives and distributes mail flowers and various other items for patients on the unit.
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Assists physicians and nursing staff with clerical needs as required. Assists Department Director Clinical Coordinator and Charge Nurse as directed.
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Answer call system and deliver message to appropriate staff member. Functions as a communication liaison during emergency situations STAT requests/orders.
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Requests/advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration. Faxes patient assignments and staffing information assignment to staffing office and ancillary departments.
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Places calls to relay order for consult to appropriate physician/clinician. Log call placed into consult log (unit specific log) and follow-up to insure that consult message is received and acted upon.
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Maintains adequate quantity of supplies and equipment inventory. Ordersmaintainscopies unit material as needed.
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Initiates assembles and maintains physical integrity of electronic and hardcopy of the patient's medical record. Faxes patient information to requested healthcare provider in accordance with HIPPA guidelines.
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Performs specialized tasks specific to each department by maintaining the required skills.
Minimal Qualifications
Education-
High School Diploma or GED required or
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equivalent. required
Experience-
Experience in medical clerical/medical receptionist position preferred or
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Completion of nurse technician/medical assistant/medical clerical training preferred or
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Equivalent hospital experience preferred
This position has a hiring range of : USD $18.40 - USD $29.74 /Hr.
