Overview
Join our compassionate healthcare team as a Hospice Community Liaison, a vital role dedicated to fostering meaningful connections within the community to support individuals facing serious illnesses. In this energetic position, you will serve as a bridge between healthcare providers, patients, families, and community organizations, promoting hospice services with enthusiasm and professionalism. Your proactive outreach and relationship-building skills will help ensure that patients receive compassionate care tailored to their needs, while also expanding awareness of hospice options in the community.
Duties
- Develop and maintain strong relationships with referral sources such as hospitals, clinics, physicians, and community organizations to promote hospice services.
- Conduct engaging product demonstrations and informational sessions about hospice care options for healthcare professionals and community partners.
- Negotiate partnerships and agreements that align with organizational goals and community needs.
- Provide clear, detailed communication about hospice services, ensuring all stakeholders understand the benefits and processes involved.
- Manage accounts by tracking referral activity, follow-up communications, and service delivery metrics to optimize outreach efforts.
- Collaborate with interdisciplinary teams to coordinate patient care transitions smoothly and efficiently.
- Utilize analysis skills to evaluate outreach effectiveness, identify opportunities for growth, and develop strategic plans for increased community engagement.
Experience
- Proven experience in Hospice and outside sales or account management within medical sales, pharmaceutical sales, or healthcare-related fields.
- Strong negotiation skills with the ability to foster long-term partnerships through effective communication and relationship management.
- Exceptional organizational skills to manage multiple accounts, schedule visits, and track outreach activities accurately.
- Excellent communication skills—both verbal and written—to convey technical information clearly and persuasively.
- Experience in customer service roles that require active listening, empathy, and problem-solving capabilities.
- Familiarity with Microsoft Office Suite (Word, PowerPoint) for creating presentations and reports; analysis skills for evaluating outreach data are a plus. Join us in making a difference by connecting those in need with compassionate hospice care! This paid position offers an exciting opportunity to lead community engagement efforts while developing your leadership skills in a supportive environment dedicated to improving lives through dedicated service.
Pay: $69,707.29 - $90,862.54 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: On the road
