Onyx At The Preserve
The Preserve is a dynamic breakfast, lunch, and dinner restaurant located in Bentonville, Arkansas. A passion project by Onyx Coffee Lab, The Preserve explores food, beverage, and hospitality from an exploration of shared ground. From high end ingredients to locally produced goods featuring Onyx Coffee, Providers, an expansive menu of natural wines, and local eggs and produce in the market, The Preserve is a growing concept proving itself in the food and beverage industry in the South.
The Preserve is looking for additional managers to help oversee front and back of house operations and staffing, hire and train team members, assist in creating schedules, coaching the team, to help in the creation of menus, help host and execute events. Optimization of profit and loss statements, inventory management, labor percentages, merchandising, and input on culinary and beverage programs are required.
Hospitality Programs
A Manager will lead, organize, direct, and oversee hospitality programs such as coffee service, brunch service, dinner service, and bar programs. These programs are intended to be intentional, curated service experiences where guests can encounter incredible food and beverage programs that are meaningful and encourage community and relationship shared over a common table.
The Preserve Team
A Manager at The Preserve assist in on site training, must have the ability to give consistent feedback, and review schedule for all team members in conjunction with their direct manager. They will also assist in hiring and recruiting talent for all the hospitality programs. Additionally, cultivating and leading a leadership team of shift leads and bar managers is integral to the front of house team at The Preserve.
Ordering, Inventory, Maintenance, Operations
This position will require skill and advanced experience with inventory of supplies, ordering and forecasting of supplies needed, in depth operations experience including but not limited to scheduling, events, ticketed dinners, wine and food tastings, and catered events. The Preserve has different programs that occur across different times and spaces inside the restaurant. A flexible, thoughtful, organize approach to smoothly transitioning between programs is vital.
Growth of The Preserve
The management team will oversee and analyze the performance of the restaurant in sales, labor percentage, growth curves, and profitability. Introduction of sales techniques as well as ideas for new programs will be expected.
Responsibilities
- Lead and supervise all aspects of venue operations, including staff management, shift scheduling, and guest services.
- Oversee event planning and management to ensure successful execution of private functions, corporate events, and special occasions.
- Manage daily guest interactions with a focus on delivering exceptional customer service and resolving issues promptly.
- Supervise staff performance through coaching, training, and conducting regular evaluations to promote a motivated and professional team.
- Handle cash transactions accurately, including cash handling procedures and reconciliation during shifts.
- Maintain compliance with health and safety regulations, ensuring a safe environment for guests and staff alike.
- Prepare detailed reports on operational performance, guest feedback, staffing needs, and event outcomes to inform continuous improvement efforts.
Experience
- Proven experience in hospitality management or restaurant operations within a resort or similar setting.
- Demonstrated leadership skills with previous supervisory or assistant manager roles in customer-focused environments.
- 5+ Years in HIGH VOLUME RESTAURANT MANAGEMENT
- Strong background in event management with the ability to coordinate multiple functions simultaneously.
- Excellent report writing skills to document operational activities, incidents, and guest feedback clearly and professionally.
- Technical proficiency with point-of-sale systems, reservation software, and other relevant hospitality technology tools.
- Prior experience in staff supervision and team management to foster a collaborative work environment.
- Familiarity with cash handling procedures and shift management practices to ensure smooth daily operations.
Join us as the Onyx At The Preserve Manager and be part of an energetic team dedicated to creating unforgettable experiences! Your leadership will shape our venue’s success while providing rewarding opportunities for growth in the vibrant world of hospitality and resort management.
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
