Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your expertise in medical office procedures, electronic health records (EHR) systems, and patient service will help facilitate smooth clinic operations. This position offers an exciting opportunity to contribute to high-quality patient care through exceptional administrative support and effective communication.
Responsibilities
- Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures.
- Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Handle incoming phone calls and text messages with professionalism, providing accurate information and directing inquiries appropriately.
- Collect and process medical billing and collections, ensuring accuracy in documentation and adherence to HIPAA regulations.
- Review medical documentation for completeness, accuracy, and compliance with clinical confidentiality policies.
- Maintain and organize medical records, including filing, scanning, and updating patient information within various EHR systems.
- Assist with insurance verification, coding (CPT, ICD-9/10), and billing procedures related to Medicare and other health plans.
- Support clinical staff by preparing care plans, reviewing documentation, and managing health information management tasks.
- Perform clerical duties such as data entry, typing reports, managing office supplies, and supporting overall clinic operations.
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical administrative support role within a healthcare setting.
- Strong knowledge of medical billing processes, CPT coding, ICD coding (ICD-9/10), and health insurance procedures including Medicare.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks is highly preferred.
- Excellent computer skills with proficiency in Microsoft Office applications and electronic health records management.
- Exceptional customer service skills with the ability to communicate effectively via phone etiquette and in person.
- Ability to review medical documentation accurately while maintaining strict confidentiality under HIPAA guidelines.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Prior clinic experience along with strong organizational skills in filing, documentation review, and office management is highly desirable.
Join us to be part of a dedicated team committed to delivering compassionate patient care through efficient administrative excellence!
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: On the road
