Description:
If you love creating welcoming spaces where everything runs smoothly behind the scenes, this could be a great fit for you.
Willow Creek Community Church is an egalitarian, non-denominational, multi-site church across Chicagoland, passionate about helping people take next steps to love God, love people, and change the world. We’re hiring a Seasonal Part-Time Campus Host to help create exceptional environments for services, ministry gatherings, special events, and missional space initiatives.
Schedule: Seasonal, as-needed. Must be available for a flexible schedule, including evenings and weekends
Pay Range: $15.00–$23.00/hour (based on experience)
The Role:
As a Campus Host, you are part hospitality leader, part operations coordinator, and part problem-solver. You’ll ensure rooms are set up with excellence, A/V systems are supported, volunteers are equipped, and guests feel genuinely welcomed.
You will:
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Lead room set-up and campus preparation for services, ministries, special events, and rentals
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Provide A/V technical support and troubleshoot issues as needed
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Maintain quality control of campus environments
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Deliver outstanding guest service to internal teams and outside groups
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Coordinate with Facilities and Risk Management on building and safety needs
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Serve as point leader for security or evacuation situations when required
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Oversee a specialty focus area (such as volunteer training, A/V, inventory management, or lobby operations)
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Recruit, develop, train, and care for volunteer teams
What success looks like:
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Ministry and events run smoothly and sustainably
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Spaces consistently reflect excellence and attention to detail
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Guests experience proactive, thoughtful hospitality
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Volunteers feel valued, trained, and integrated
Requirements:
What you bring:
Skills & Competencies
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Strong problem-solving and quick decision-making skills
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Excellent time management
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Customer service excellence
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Working knowledge of facility operations
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Ability to flex your schedule as needed
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Ability to develop and delegate to a team
Experience & Education
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Must be 18 years old or older, and High school diploma or GED preferred
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Experience leading a team
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Prior customer service experience
