Import Operations Specialist
Advanced International Freight has been a full-service logistics and freight forwarding company for over 25 years. With our trusted carriers and partners, we choose the best route for our clients that reduces costs, optimizes speed, and ensures reliability. With the growing impact of global and domestic logistics, our vision is to create a seamless solution for our clientele with the backing of modern technology and our unique, one-stop-shop capabilities.
Key Responsibilities
· Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
· Communicate with vendors and customers to obtain documents required to satisfy transaction requirements
· Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
· Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
· Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
· Ensure accuracy and completeness of import documentation
· Input, distribute A/P invoices and ensure timely A/R collection
· Act as an operational liaison with customer to provide excellent, professional customer service
· Handle order fulfillment operations, billing, and customer service functions in a timely manner
· Negotiate rates & find additional competitive (service and rates) vendors
Requirements
· Bachelor’s Degree (preferred)
· 1-2 years in freight forwarding, logistics, and/or supply chain
· 1-2 years of experience in handling customer service
· Proficient in using Microsoft Office Suite
· Speaks Korean
Work Conditions
· Salary: $57,000 - $66,000 (based on experience)
· Full time On-Site Employment
· Location: Secaucus, NJ
· Hours: M-F, 9AM to 6PM
Company Benefits
· Health, Dental, Vision Insurance – 100% coverage for you and family
· Paid Time Off
· 401(K) with Company Match
· Free Daily Lunch Catering
· Annual performance-based incentives and bonus
· Certification Recognition Program
· Fitness Center Membership Subsidy Program
Job Type: Full-time
Pay: $57,000.00 - $66,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Will you now or in the future require sponsorship for employment visa status?
Education:
Experience:
- Freight: 1 year (Required)
- Customer service: 1 year (Required)
- Logistics: 1 year (Required)
Language:
Work Location: In person
