MUST BE 21 YEARS OF AGE OR OLDER TO APPLY!
Who We Are
Green Dragon is a vertically integrated and fast-growing company in the exciting cannabis industry. The company is bringing its high-quality products, top-notch customer service, and expertise to the burgeoning Florida cannabis market and is currently in 41 stores throughout the state.
Summary
● Responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company's policies and procedures
● Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example, and training the retail staff on customer service standards
● Maintains technical industry knowledge and product knowledge, trains staff on products in the store
● Ensure compliance with legal requirements and complete store evaluations
● Has a full understanding of the compliance binder
● Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
● Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
● Managing and motivating store staff by coaching and training
● Conduct performance appraisals and communicate any performance issues to HR and DM
● Responsible for significant administrative tasks to include daily weekly schedules of store staff and managing time off requests
● Responsible for opening and closing the store, and ensuring daily coverage (must work 2 Fridays and 2 Saturdays per month)
● Responsible for accurately and efficiently receiving and processing orders
● Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
● Effectively leads and maintains communication at the store level
● Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
● Maintain store security, use of the NVR cameras, and ensure all customers are screened at the entrance
● Responsible for participating, assisting, and scheduling the proper staff for inventory audits with the Operations team
● Responding effectively to customer complaints and inquiries
● Respond to any emergency action items and issues, such as pulling NVR footage
● Approves any product discounts
● This role does not include the authority to hire, terminate, or suspend employees
● Other duties and responsibilities as assigned
Requirements & Qualifications
● 3+ or more years of management experience in a retail store environment, leading a team of people
● Strong communication and interpersonal skills
● Excellent customer service experience
● Reliable, Professional, and Trustworthy
● Ability to work in a fast-paced environment with a sense of urgency
● “Whatever it takes” mentality; desire to go above and beyond
● Must have the flexibility to work days/nights/weekends/holidays
● Excellent organizational skills
● Seed-to-sale experience preferred
● Efficient in Google and Microsoft Office
● High school diploma/GED required
● Successful completion of a Level 2 Background Screening
Willing and able to submit fingerprints for a Level 2 background screening upon hire
http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0435/Sections/0435.04.html
Physical Requirements
Must be able to lift at least 25 lbs. and be able to stand, sit, bend, kneel, crouch, and reach. Must have reliable transportation to the store.
The job description is not an all-inclusive list of duties performed, but rather a reflection of typical work performed in that position.
Equal Opportunity Employer
We strive to be an equal-opportunity employer and enthusiastically encourage people from a wide variety of backgrounds and experiences to apply. Eaze does not discriminate by race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation, or any other basis prohibited by law.
#INDFLRETAIL
Job Type: Full-time
Pay: From $58,656.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
