Front Desk & Scheduling Coordinator
Location: Pleasant Grove, Utah
Position: Full-Time, In-Office
Schedule: Monday–Friday | 40 Hours Per Week
ABOUT ENEVIVE
ENEVIVE is a professional water research, testing, and consulting firm dedicated to helping families better understand what may be present in their water and providing solutions designed to help protect their homes and families.
Through our unique research and consultation process, we help clients identify concerns in their local water and educate them about available water filtration, purification, and treatment solutions.
Our mission extends beyond the families we serve locally. ENEVIVE is passionate about helping provide access to safe water around the world and proudly supports clean-water relief efforts through charity: water.
We are a growing company with a strong team culture, high standards, and a genuine desire to make a positive impact.
THE POSITION
We are looking for a highly organized, friendly, dependable, and energetic Front Desk & Scheduling Coordinator to become an important part of our team.
This person will often be the first voice and first face of ENEVIVE, so we are looking for someone who naturally enjoys helping people, communicating with clients, staying organized, and keeping things running smoothly.
You will help coordinate client appointments, communicate with technicians and internal departments, maintain CRM records, assist existing clients, and help keep the ENEVIVE office organized and operating efficiently.
The ideal candidate is someone who loves people, organization, details, checklists, schedules, and creating order out of chaos.
KEY RESPONSIBILITIESFront Desk & Client Experience
- Happily welcome clients and visitors to the ENEVIVE office.
- Answer incoming calls professionally and direct clients to the appropriate department.
- Assist new and existing clients with general questions and appointment needs.
- Provide an exceptional client experience from the first phone call through ongoing service.
- Maintain a professional, welcoming, and organized front-office environment.
- Greet and assist community members who come in to use our water fill stations.
- Accept deliveries and ensure packages are routed to the appropriate team member or department.
Scheduling & Client Service
- Schedule and coordinate annual service appointments for ENEVIVE technicians.
- Communicate appointment information clearly with clients and internal team members.
- Help organize technician schedules to maximize efficiency and productivity.
- Follow up with clients regarding scheduling, appointment changes, or outstanding service needs.
- Assist with confirming appointments and maintaining an accurate service calendar.
- Help ensure clients receive timely follow-up and an exceptional service experience.
CRM, Data Entry & Administrative Support
- Accurately document client interactions, appointments, notes, and updates within our CRM.
- Review CRM information and assign tasks to appropriate team members.
- Maintain accurate and organized client records.
- Perform data entry and update customer information as needed.
- Organize paperwork, digital files, and office documentation.
- Take and organize meeting notes when requested.
- Help ensure important tasks and client needs do not fall through the cracks.
- Assist management and other departments with administrative projects as needed.
Office Organization
- Keep the front office and client-facing areas clean, organized, and professional.
- Restock office supplies and maintain organization of the front office and showroom/storefront.
- Assist with light weekly organization and upkeep of office and warehouse areas.
- Run occasional local errands for the office.
- Identify opportunities to improve organization, systems, and office efficiency.
- Take pride in creating a clean, welcoming, and professional environment for our clients and team.
WHAT WE'RE LOOKING FOR
We are looking for someone who is:
- Extremely organized and detail-oriented.
- Friendly, outgoing, and comfortable speaking with people.
- Naturally service-minded and enjoys helping clients.
- Professional and confident on the phone.
- Reliable, punctual, and consistent.
- Able to prioritize multiple responsibilities without becoming overwhelmed.
- Comfortable working in a fast-moving environment.
- Proactive and willing to take ownership instead of waiting to be told what to do.
- Coachable and receptive to feedback.
- Positive, solutions-oriented, and team-minded.
- Professional in appearance, communication, and demeanor.
- Someone who genuinely enjoys keeping spaces, schedules, and information organized.
- Someone who notices what needs to be done and takes initiative to make it happen.
QUALIFICATIONS
- Previous experience in customer service, reception, scheduling, administrative support, hospitality, or a similar role preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with clients.
- Strong organizational and time-management skills.
- Comfortable learning and using CRM software.
- Working knowledge of Microsoft Word and Excel.
- Strong computer and data-entry skills.
- Ability to manage confidential client and company information appropriately.
- Ability to work independently while also functioning as part of a team.
- Dependable transportation for occasional office errands.
Experience in home services, medical/dental scheduling, hospitality, client services, or other appointment-based businesses is a plus.
WORK SCHEDULE
Monday: 7:45 AM – 6:15 PM
Tuesday: 9:45 AM – 6:15 PM
Wednesday: 9:45 AM – 6:15 PM
Thursday: 9:45 AM – 6:15 PM
Friday: 9:45 AM – 4:15 PM
This position is structured as a 40-hour-per-week, full-time position.
A 30-minute unpaid lunch break is available each workday and is built into the schedule above. Employees are expected to maintain their scheduled hours and ensure front-desk and client coverage needs are met.
This is a full-time, in-office position and is not remote.
WHAT ENEVIVE OFFERS
- Paid professional training
- Established systems, processes, and team support
- Beautiful professional work environment with great views
- Opportunities for advancement as the company grows
- Performance recognition and bonus opportunities
- The opportunity to build a career in a rapidly growing industry
- A role where your work directly impacts our clients and their experience
- The opportunity to be part of a company focused on making a positive impact both locally and globally
Benefits After 90 Days
- Paid holidays
- Paid time off (PTO)
- Performance bonus opportunities
- Compensation reviews and opportunities for wage growth based on performance
- Allowance compensation that may be used toward medical, dental, or other insurance coverage
WHO WILL LOVE THIS JOB?
You may be a great fit if you are the person who:
- Loves a perfectly organized calendar.
- Notices details other people miss.
- Actually enjoys creating lists and checking things off.
- Likes talking with people and making them feel taken care of.
- Gets satisfaction from solving scheduling puzzles.
- Wants to know that everything has been documented correctly.
- Takes pride in a clean, professional workspace.
- Sees something that needs to be done and takes initiative.
- Enjoys being the person who helps keep the entire office organized and moving forward.
- Wants to be an important part of a growing company rather than simply filling a seat.
At ENEVIVE, the person at the front desk plays an important role in the entire client experience. We are looking for someone who wants to own that responsibility, take pride in their position, and become a valued part of our team.
NEXT STEP
If this sounds like you, we would love to hear from you.
Please submit your resume along with a short cover letter explaining:
- Why you are interested in working with ENEVIVE.
- Why you believe you would be an excellent fit for this position.
- What makes you exceptional at organization, scheduling, and working with people.
Qualified candidates will be contacted directly regarding the next step in our interview process.
ENEVIVE
Professional Water Research, Testing & Consulting
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Ability to Commute:
- Pleasant Grove, UT 84062 (Required)
Ability to Relocate:
- Pleasant Grove, UT 84062: Relocate before starting work (Required)
Work Location: In person
