Support Staff
Reports to: General Manager, Service Manager
Location: Montecito, CA
Key relationships: Restaurant team
Employment Classification: Non-Exempt, Full-Time
Tip Eligible: Yes
Job Details
Monte's is now hiring assistant servers and kitchen servers!
We’re seeking passionate hospitality professionals who thrive in a team environment and are dedicated to delivering warm, thoughtful guest experiences.
The restaurant focuses on being a casual, community-driven space focusing on produce sourced from Rincon Hill Farm, as well as Central California Coast’s bounty of produce, seafood, and protein. The menu is farm-driven and fun, balancing comfort and creativity through highlighting seasonal ingredients, bold flavors, and an unfussy approach to cooking.
As Support Staff you are responsible for all aspects of the guest experience at the bar, including greetings, menu sales, bar maintenance and development, overall guest satisfaction and happiness, fond farewells and maintain a general command of the food and beverage menu.
Key Responsibilities
Service
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Maintains warmth and hospitality in all correspondence with guests
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Complete opening and closing side work checklist for shift daily
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Assists both in the dining room and running food.
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Work as a team player.
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Maintain sanitation to DOH standards; Keep work area clean and organized
- Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations
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Update knowledge and skills by participating in staff training opportunities
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Be a team player—support and assist your fellow team members whenever possible
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Complete other duties as assigned by management
- Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc.)
Additional Skills and Responsibilities
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Shows a desire to learn about wine and develop within our company
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Demonstrates good organizational skills with an eye for detail
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Exude excellence in hospitality
- Passion for exceptional hospitality in food and beverage
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Ability to adapt and thrive in a fast-paced, entrepreneurial environment
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Self-driven, results-oriented, and a passion for excellence
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Has lots of fun at work but is not afraid of putting in longer hours when required
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Highly effective communicator through email, phone, video, and in person
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Up to date and passionate about culinary trends in the United States and abroad
- Ability to lift and move 50+ lbs
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Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
- Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential functions
- Ability to perform essential job functions when working under stress, in fast-paced environments
- Polished personal presentation: grooming meets Company standards, as outlined by Employee Handbook
Monte's is an equal opportunity employer. More detail about Monte's part of Endwell Hospitality
