Description:
The Quality Manager is responsible for building, maintaining, and continuously improving the
Quality Management System (QMS) to ensure consistent product quality, customer satisfaction,
and regulatory compliance. This role is hands-on and highly visible, requiring direct involvement in product inspections,
root cause analysis, customer communication, and shop-floor problem solving.
Key Responsibilities:
1. Quality Management System (QMS) Ownership
Develop, implement, and maintain the company’s QMS (e.g., ISO 9001, AS9100)
Ensure documentation, procedures, and work instructions are current and followed
Lead internal and always maintain audit readiness
Manage document control and revision systems
2. Product Quality & Inspection
Oversee incoming, in-process, and final inspection activities
Establish and maintain inspection plans, control plans, and sampling methods
Ensure proper use and calibration of inspection equipment (gauges, etc.)
Support first piece inspections and PPAP submissions where applicable
3. Non-Conformance & Corrective Action
Lead root cause analysis using structured problem-solving tools (5 Whys, etc.)
Own corrective and preventive action process
Drive closure of internal and external non-conformances
Track and report quality trends and systemic issues
4. Customer & Supplier Quality
Act as primary point of contact for customer quality issues and audits
Work with suppliers to resolve quality issues and improve performance
5. Continuous Improvement
Identify and lead initiatives to reduce scrap, rework, and defects
Drive a culture of quality and accountability across the shop floor
6. Metrics & Reporting
Develop and track key quality KPIs (PPM, scrap, rework, on-time delivery impact)
Provide regular reporting to leadership on quality performance
Use data to drive decision-making and prioritize improvement efforts
7. Team Leadership
Supervise quality inspectors and technicians
Train employees on quality standards, procedures, and best practices
Qualifications:
5–10+ years of aerospace quality experience, with 2+ years in a supervisory or management role desirable
Knowledge of AS9100 quality system
Fluent with the use of standard inspection tools
Education:
Bachelor’s degree in engineering, quality management, or equivalent experience preferred
Skills:
Proficiency in QMS Management, AS9100, Root Cause Analysis
Ability to read and interpret basic manufacturing documents, purchase orders, job travels, blueprints
Working knowledge of ERP systems (i.e., JobBOSS2, E2, Pro-Shop, or similar)
Proficiency in Microsoft Excel and general office software
Key Traits for Success:
Highly organized and detail-oriented
Strong communicator who can bridge office and shop floor
Proactive problem solver (doesn’t wait for issues to escalate)
Comfortable working in a small team where roles may overlap
Ability to prioritize in a fast-moving, deadline-driven environment
Reporting Structure:
Reports to: site President
Works closely with: Site Leadership, Employees, Customers, and Vendors
Pay: $115,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
