Palo Alto, CA | Volkswagen Specialist | EV Experience a plus
Founded in 2014, Swickard Auto Group has grown to 40+ dealerships across five states — consistently ranked by Automotive News as one of the fastest-growing dealer groups in the country and ranked top 5 in North America by Reputation.com.
We’re a hospitality company that happens to sell cars. Our standard is the kind of experience guests expect at a Ritz-Carlton or Wynn Las Vegas — applied to every service bay we operate. At Audi of Palo Alto, that means a team of technicians who take genuine pride in their craft and hold themselves to a standard the brand demands.
THE ROLE
We’re looking for an experienced Volkswagen Technician who can hit the ground running — diagnosing complex issues, performing heavy-duty repairs, and delivering work that meets VAG standards every time. Palo Alto is a high-expectation market with guests who know their vehicles. This role is for a technician who knows theirs better.
WHAT YOU’LL DO
- Diagnose and perform complex mechanical and electrical repairs on Volkswagen vehicles using VAG diagnostic tools (ODIS, VAS)
- Execute heavy-duty repairs including engine, transmission, suspension, and drivetrain work to factory standards
- Perform thorough multi-point inspections and clearly document findings for service advisors and guests
- Identify and communicate additional repair needs accurately and transparently
- Stay current on VW technical service bulletins, software updates, and manufacturer repair procedures
- Maintain a clean, organized, and safe workspace in accordance with dealership and manufacturer standards
- Collaborate with service advisors and the shop team to meet turnaround targets without compromising quality
WHAT YOU BRING
Required
- 2+ years of Volkswagen technician experience
- Ability to diagnose and perform heavy-duty repairs independently
- Proficiency with VAG diagnostic tools including ODIS and VAS
- Strong understanding of VW mechanical and electrical systems
- Valid driver’s license with a clean driving record
Preferred
- Dealership experience in a franchised VW or VAG group environment
- VW or Audi manufacturer certification
- EV certification or hands-on experience with Volkswagen electric vehicles (ID.4, ID. Buzz)
BENEFITS & PERKS
- Sponsored manufacturer certification — we invest in your credentials
- Medical, dental, and vision insurance
- 401(k)
- Paid time off and holidays
- Employee vehicle purchase and service discounts
- Pet insurance
- Mental health program and benefits
- Career growth within one of the fastest-growing dealer groups in the country
If you hold your work to a higher standard than the person next to you, you’ll fit right in here.
