Direct customers to the appropriate department or salesperson.
Answer incoming calls.
Assist customers with checking out.
Collection overdue accounts and partner with Service Dept. Manager or General Manager.
Process customer invoices.
Collect route sheets and payments from delivery drivers.
Assist in resolving moderately complex customer payment inquiries.
Collect Payments for COD, Weekly, and Monthly Customers via Cash, Credit Card, or Check
Create and issue invoice adjustments and customer returns to customers within 24 hours
Assure accurate reconciliation of cash register drawer/safe on daily basis.
Open customer accounts; per general mgr. approval.
Data entry.
Regularly communicate with customers about account via e-mail and phone.
Assist in maintaining current and up-to-date records by entering and filing daily transactions
Other duties as assigned by manager.
