Performs assembly, basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
Responsibilities:
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Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products through established processes and procedures
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Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership
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Prepares equipment for delivery to the customer or for demonstration purposes as required
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Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products, and other allied products
- Maintains condition of tools and equipment
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Maintains a clean work area and performs work in a neat and orderly fashion
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Assist in the training of technician students and apprentices as required
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Follows all safety rules and regulations in performing work assignments
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Completes all reports and forms required in conjunction with work assignments
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Accounts for all time and for all material used through EQUIP in performing assigned duties
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Understands and ensures adherence to corporate and customer data profiles
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Follows all safety rules and regulations in performing work assignments
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Performs other duties as assigned
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1+ years of experience performing service repairs preferred
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Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
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Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
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Ability to use Service Advisor, EQUIP and basic computer functions
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Ability to operate vehicles and equipment used for diagnostic purposes
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Proficient oral and written communication skills
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Willingness to learn and work hard
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Ability to work extended hours and weekends, as needed
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Willingness to be on-call 24/7, as needed
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Ability to lift at least 75 lbs. repeatedly
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Basic Service Technician certification preferred
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High School Diploma or equivalent experience required; Associates degree preferred
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Valid driver’s license preferred
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Fork lift certification preferred
