The back office medical assistant is responsible for the administration of medical records and patient care. This position will be based in our office located at the back end of the hospital. Duties will include providing excellent customer service to patients by answering phones, responding quickly to requests from physicians and arranging appointments. May also assist doctors and administrative staff as needed.
Detailed job duties include:
- Provides patient care and support to the medical staff.
- Assures that all patients are being treated in a timely manner, including but not limited to: checking their blood pressure, taking vital signs, answering phones, etc.
- Recording information on medications taken from physicians or other health care providers as needed.
- Maintains records of appointments made at the time of appointment
- Performs routine maintenance tasks such as cleaning up after treatment rooms, restrooms, toilets.
Qualification
- Must be able to work in an office environment
- Must have at least 2 year of Medical Assistant work experience OR be CMA certified.
- Phlebotomy experience preferred
- EKG/Spirometry/ANS/SUDO experience preferred.
- Must have the ability and willingness to learn new skills, as well as develop professional relationships with others
- Ability of working independently or collaboratively
- Strong communication skills (written and verbal)
- Excellent customer service skills
Job Types: Full-time, Part-time, PRN
Pay: $17.00 - $19.00 per hour
Work Location: In person