Rite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a motivated, detail oriented, Customer Service Representative to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you!
POSITION SUMMARY:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about services and installations
ESSENTIAL FUNCTIONS:
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Schedule homes for installation
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Enter service calls and coordinate repair dates
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Monthly closing of all open repairs
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Assist field supers
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Schedule job finishes
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Ensure on order material is received and scheduled
QUALIFICATIONS AND REQUIREMENTS:
The incumbent must:
- Have earned a minimum of a High School Diploma or equivalent.
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Be able to multi-task and prioritize the duties required.
- Exhibit effective oral and written communication skills.
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Possess excellent time management skills.
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Have the ability to work independently in a fast-paced environment.
