Exempt | Full-Time, on-site
The Senior Entry Writer delivers a high level of customer service to Radiant’s clients while ensuring full compliance with U.S. Customs requirements. This role builds strong working relationships across internal teams, customers, and outside partners, and may take on additional duties as operational needs evolve.
Enter customs data and prepare entries with a high degree of accuracy.
File Importer Security Filings (ISF / 10+2) for inbound shipments.
Generate and manage files in the EDI trade system.
Conduct pre-clearance review of all import documentation.
Maintain strong working knowledge of U.S. Customs regulations and import compliance requirements.
Manage end-to-end documentation for USMCA cross-border shipments, ensuring strict compliance with trade regulations across the U.S., Canada, and Mexico.
Classify goods under the Harmonized Tarriff Schedule (HTS) across all chapters.
Track cargo from booking through final delivery, ensuring a smooth, end-to-end process.
Coordinate with trucking companies to schedule inbound shipments.
Work with freight forwarders, brokers, and other transportation partners to keep freight moving.
Identify and resolve shipping delays or issues quickly.
Collaborate with internal staff, overseas offices, and third parties to maintain service quality.
Build and maintain strong relationships with customers throughout their shipping process.
Respond to customer inquiries promptly and follow up to confirm resolution.
Review and apply the financial components of each shipment, and invoice customers accurately.
Meet and uphold internal customer service standards.
Take on other duties and assignments as business needs require.
Minimum 3 years of customs brokerage experience.
Data entry experience with strong attention to detail.
Background in transportation or logistics is required.
Strong knowledge of U.S. Customs regulations and import compliance.
USMCA experience.
HTS classification experience across all chapters of the Harmonized Tariff Schedule.
Certified Customs Specialist Certification is a plus.
Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
Familiarity with transportation management (TM) systems is a plus.
Committed to delivering timely, superior service — internally and externally.
Clear, effective communicator, both verbal and written.
Strong problem-solver and decision-maker within a team setting.
Highly organized, with the ability to multi-task in a fast-paced environment.
Accurate, detail-oriented, and collaborative.
Performs all basic math operations across units of measure, including fractions and decimals.
Able to read and interpret documents, spreadsheets, emails, and instructions.
Write routine correspondence clearly.
Climate-controlled office with a typically moderate noise level.
Regular physical activity: walking, sitting, handling materials, keyboarding, and reaching.
Visual demands include close, distance, and peripheral vision, with the ability to adjust focus.
Salary range: $60,000–$70,0.00 annually.
Starting pay reflects education, experience, skills, and job-related knowledge; ranges may be adjusted over time.
Additional Compensation: Eligible for incentive bonus opportunities
Medical, dental, and vision insurance (employee and family coverage)
Company-paid basic life insurance
Short-term and long-term disability insurance
Health Savings Account with company contributions
Flexible Spending Account options
401(k) with 3.5% employer match
80 hours of front-loaded sick pay
80 hours of annual vacation pay, increasing with tenure
7 paid holidays per year
Employee Assistance Program (EAP)
Radiant World Trade Services is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT), a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That’s what being on our team is all about. It’s an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!
Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
