Ehlers Pest Management LLC is currently seeking a part-time candidate for the position of Office Associate. The ideal candidate will have excellent communication, organization, and computer skills.
Job Duties Include:
- Schedule jobs for pest control technicians to ensure jobs are performed in an efficient manner.
- Act as a liaison between customer and technicians.
- Create work orders and customer profiles.
- Manage calls, texts and emails to facilitate scheduling with customers.
- Answer phones and assist customers.
- Manage invoicing and collections and prepare deposits
- Skills Required Include:
- Ability to quickly learn and efficiently navigate in-house computer software system
- Must possess strong computer skills with Microsoft Office, Excel, Google
- Excellent communication and interpersonal skills.
- Strong customer service skills and phone etiquette.
- Ability to work independently and as a team member.
- Attention to detail and strong multi-tasking ability.
- Analytical problem- solving skills.
Competency Statement
- Accountability - Ability to accept responsibility and account for their own actions.
- Accurate - Ability to perform work accurately and thoroughly while multi-tasking.
- Adaptability - Ability to adapt to change.
- Communication - Have strong written and verbal communication skills in person, by email, and by phone.
- Customer Oriented - Ability to take care of the customers’ needs and solve their problems.
- Decision Making - Ability to make critical decisions.
- Judgment - The ability to formulate a sound decision using the available information.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Responsible - Ability to be held accountable or answerable for one’s conduct.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Education and Experience
- 2-5 years customer service/office experience preferred.
- High school diploma or equivalent; some college preferred.
Pay: $17.00 - $21.00 per hour
Benefits:
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
