Care Coordinator / SupervisorJob Summary
We are seeking a compassionate, organized, and motivated Care Coordinator/Supervisor to join our growing home healthcare team. In this role, you will oversee daily coordination of client care services, support caregivers and homemakers, ensure staffing coverage, and help maintain high-quality patient-centered care. You will also do in-home visits to client to better ensure that they are receiving top care and are satisfied with their services.
The ideal candidate is proactive, dependable, and able to thrive in a fast-paced environment while balancing staff support, client communication, and operational responsibilities. This is an excellent opportunity for someone looking to grow within a supportive and expanding healthcare organization.
Responsibilities
- Coordinate caregiver schedules and ensure consistent client coverage
- Manage call-offs, staffing gaps, and schedule adjustments in a timely manner
- Supervise and support caregivers, homemakers, and field staff
- Maintain regular communication with clients, families, and staff regarding care needs and service updates
- Ensure compliance with agency policies, EVV requirements, HIPAA regulations, and documentation standards
- Assist with caregiver onboarding, training support, and performance follow-up
- Support care coordination, follow-up services, and overall client satisfaction
- Help maintain accurate records and operational organization
- Collaborate with management to improve workflow efficiency and service quality
- Assist with outreach and communication efforts as needed
Qualifications
- Previous experience in home healthcare, healthcare coordination, staffing, or caregiving supervision preferred not required
- Strong communication, organizational, and problem-solving skills
- Ability to multitask and remain calm under pressure
- Experience with EVV systems, scheduling software, or healthcare documentation is a plus
- Leadership or supervisory experience preferred
- Proficient in Microsoft Office, Outlook, Google Workspace, or related systems
- Reliable, professional, and team-oriented mindset
Benefits
- Competitive pay
- Paid time off
- Opportunities for growth and advancement
- Supportive team environment
- Ongoing training and development opportunities
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Company car
- Health insurance
- On-the-job training
- Paid training
Work Location: In person