Job Overview
We are seeking an Energetic and Awesome Host/Hostess to join our boutique hospitality team! Your enthusiasm, excellent communication skills, and organizational abilities will ensure a seamless dining experience for everyone.
Responsibilities
- Greet guests with a friendly and positive attitude, making them feel welcome and valued
- Manage restaurant reservations efficiently using restaurant table management systems and POS (Point of Sale) systems such as Micros POS
- Escort guests to their tables, ensuring smooth seating arrangements and timely service flow
- Answer incoming phone calls with professionalism, providing information about wait times or reservation details while practicing proper phone etiquette
- Maintain organized waitlists and communicate wait times clearly to guests
- Assist with guest relations by addressing inquiries, special requests, or concerns promptly and courteously
- Support food service staff by coordinating table turnover and ensuring cleanliness standards are upheld
Qualification
- Strong communication skills with the ability to engage confidently with diverse guests
- Basic math skills for managing reservations, waitlists, and guest billing when necessary
- Excellent organizational skills to manage multiple tables and guest requests efficiently
- Knowledge of food safety standards and hospitality best practices to ensure guest well-being and satisfaction
- Ability to handle phone communication professionally, demonstrating good phone etiquette at all times
This role is perfect for motivated individuals passionate about hospitality who thrive in lively environments. We value your dedication to delivering outstanding customer care while supporting the smooth operation of our restaurant.
Pay: $13.91 - $18.59 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
