University Libraries is seeking an OPS employee to assist in providing support, training, and technical assistance to staff and library patrons related to the FSU Libraries website (Drupal CMS), Springshare products (LibGuides, LibCal, LibAnswers, and LibInsights), SharePoint, Teams, Wiki and other web-based applications as assigned.
Primary duties of this position include assisting the Web Development team with maintaining the internal library wikipedia, editing library web pages using HTML and CSS, and user experience (UX) testing. This includes working with our users to identify needs and hurdles, including online and in-person testing. Other responsibilities will include answering questions/tickets, maintaining existing content, and other projects as needed.