Front desk receptionist/appt and treatment coordinator. ( MUST HAVE DENTAL EXPERIENCE FOR THIS POSITION )
Front Desk dental receptionist plays a vital role in supporting daily operations and ensuring a seamless patient experience from start to finish. This position requires a strong background in dental procedures, treatment coordination, and insurance processes, along with excellent communication and organizational skills.
Responsibilities: Act as a liaison between the doctor and the patient, ensuring clear and compassionate communication
- Support the new patient experience by gathering and organizing necessary information
- Coordinate patient care and treatment plans alongside providers
- Review and present treatment options, answering patient questions with clarity and confidence
- Educate patients on recommended treatments and next steps
- Set up and manage financial arrangements as needed
- Follow up with patients regarding treatment acceptance and continuation of care
- Answer incoming calls and schedule appointments efficiently
- Greet and check in patients, creating a warm and welcoming environment
- Verify insurance coverage and obtain necessary authorizations
Qualifications:
- 1–3 years of experience in a dental office setting (required)
- Strong understanding of dental procedures and insurance billing
- Excellent communication and customer service skills
- Proficiency in Microsoft Office, OneDrive, and Excel
- Familiarity with dental software and phone systems
- Ability to work both independently and collaboratively
- Strong organizational skills with attention to detail
- Ability to thrive in a fast-paced environment while maintaining a positive attitude
Benefits:
- 401(k) with matching
- Health insurance
- Paid time off and sick time
- Employee discounts
- Free parking
- Opportunity to make a meaningful impact in patients’ lives
If you are a motivated, detail-oriented professional with a passion for patient care and dental excellence, we encourage you to apply.
***Do not apply if you do not have current dental experience***
Serious applicants only
Job Type: Full-time
Monday - Friday
Pay: $21-25 per hour
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
