Books-A-Million & 2nd & Charles
Reports to: Regional Loss Prevention Manager
Location: Field Based – United States
Travel: Up to 50–75% within the United States
Books-A-Million and 2nd & Charles are seeking an enthusiastic and detail-oriented Loss Prevention Investigator to support our Asset Protection team across the United States. In this entry-level corporate role, you'll help investigate theft, fraud, and organized retail crime while partnering with store leaders and law enforcement to keep our stores, customers, and teams safe.
- Investigate & Support Cases – Assist in the investigation of internal and external theft, fraud, policy violations, and ORC activity across multiple locations.
- Review & Analyze – Review CCTV, POS reports, exception data, and inventory reports to identify trends and build strong cases.
- Build & Document Cases – Prepare clear, accurate case reports in ThinkLP, maintain evidence standards, and ensure chain of custody.
- Partner & Collaborate – Work closely with the Regional Loss Prevention Manager, store teams, and law enforcement partners on active investigations and initiatives.
- Support Training & Compliance – Reinforce LP best practices, company policies, and safety standards.
- Protect Our Business – Help reduce shrink and safeguard company assets while delivering excellent customer experiences.
- High school diploma or equivalent; some college preferred
- 1–2 years of experience in retail operations, security, or loss prevention preferred
- Basic knowledge of CCTV systems and POS operations
- Strong written and verbal communication skills
- Excellent attention to detail and organizational skills
- Ability to travel within the United States as needed
- Valid driver's license and reliable transportation
- Be part of a company that celebrates books, reading, entertainment, and community.
- Make an impact by protecting our stores, people, and customers.
- Grow your career in a supportive, team-oriented environment.
- Enjoy associate discounts and other great benefits.
