Location: The Lexington Hotel NYC
Position Type: Full-Time
The Director of Engineering and Security is responsible for leading and overseeing the maintenance of the building and grounds, with particular attention to safety, security, and asset protection. This role directs, assigns, tracks, and follows up on the status of work assigned to staff and contractors, and drives guest and team member satisfaction through effective communication, training, and leadership. The Director also owns the engineering and security budgets, capital expenditure planning, preventative maintenance programs, energy conservation initiatives, and overall security strategy for the property.
Responsibilities
Leadership & Team Management
- Establish and maintain open, collaborative relationships with team members across all departments
- Lead, supervise, and hold accountable the day-to-day operations of the Engineering and Security departments
- Communicate business objectives, expectations, and performance recognition on an ongoing basis
- Lead interviews and hiring for Engineering and Security team members with appropriate skill sets
- Communicate performance expectations in accordance with job descriptions; conduct performance reviews
- Ensure all team members have the proper supplies, equipment, and uniforms
- Empower team members to deliver excellent guest service and lead by example
- Train team members in safety, security, and emergency response procedures
Engineering & Facilities Oversight
- Direct the inspection and upkeep of the physical property, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems
- Determine and prioritize work required across all building systems on a regular basis
- Monitor timeliness and quality of completion of repair work orders
- Recommend and arrange additional services such as painting, repairs, renovations, and replacement of furnishings and equipment
- Select, order, and purchase new equipment, supplies, and furnishings
- Operate generators and fire pumps as necessary
- Repair equipment (e.g., refrigeration, laundry) as necessary
- Maintain accurate logs, records, and compliance documentation
Security & Risk Management
- Develop, implement, and oversee the property's overall security strategy, policies, and procedures
- Direct security staffing, patrols, surveillance systems, and access control to protect guests, team members, and assets
- Serve as the property's primary point of contact for security incidents, investigations, and law enforcement coordination
- Conduct regular risk assessments and audits of security and life safety systems
- Ensure compliance with local, state, and federal security, fire, and safety regulations
- Conduct fire drills and evacuation drills on a quarterly basis for compliance
- Provide 24/7 emergency response leadership for both engineering and security incidents
Financial & Strategic Management
- Manage the Engineering and Security department budgets, including capital expenditures and preventative maintenance planning
- Drive energy conservation initiatives across the property
- Read, analyze, and report on P&L, budget, and financial statements relevant to department operations
Requirements
- Hotel/College training required
- High school diploma (or equivalency) required;
- Fire Life Safety Director (FLSD) Certification, required
- L11 and L87 experience preferred
- Stationary Engineer's license, if required by local code
- Strong working knowledge of HVAC, electrical, plumbing, boiler operations, and general facilities maintenance
- Substantial knowledge of local laws, building codes, and security regulations
- A minimum of 5 years' experience in Engineering, Facilities, or Security management, including supervisory/leadership experience
- Strong understanding of security systems, protocols, and emergency management best practices
- Ability to read and analyze P&L, budgets, and financial statements
- Strong oral and written communication skills
- Experience working in a labor-organized environment preferred
- Effective listening skills to understand and resolve concerns from team members and guests
- Excellent problem-solving, critical thinking, and decision-making skills
- Solid background in OSHA regulations, emergency planning, and incident response; ensures compliance with all legal safety requirements
- Ability to maintain focus and composure under frequent, stressful, or unusual interruptions
- Ability to de-escalate situations and remain calm under pressure
- Strong organizational skills and attention to detail
- Proficient in Microsoft Office
- Excellent time management and multitasking ability in a fast-paced environment
- Strong leadership, coaching, and team-building skills
- Self-motivated with a hands-on, can-do attitude
- Flexible schedule with availability days, nights, holidays, and weekends based on hotel needs
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
