Job Summary
The Director, Environmental Services leads and manages all aspects of environmental services within a hospital or healthcare facility, ensuring a clean, safe, and sanitary environment that meets or exceeds healthcare regulations and standards. This role oversees daily operations, including housekeeping, waste management, linen services, and infection prevention cleaning protocols, while fostering a culture of excellence in service delivery and compliance. The Director is also responsible for driving operational efficiency, staff management, and maintaining high-quality standards to support patient care and safety.
What We Offer:
Leadership Responsibilities
-
Supervision and Staff Management
-
Provides leadership, mentorship and professional development opportunities for departmental staff.
-
Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
-
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
-
Strategic Planning and Financial Oversight
-
Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
-
Monitors expenditures, ensuring cost-effective delivery of services.
-
Evaluates and implements new technologies to enhance operational efficiency.
-
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
-
Quality Assurance and Regulatory Compliance
-
Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
-
Participates in audits, inspections and accreditation processes as applicable.
-
Follows established quality control practices to ensure accuracy, consistency and safety.
-
Collaboration and Communication
-
Works closely with leadership teams to coordinate and improve service delivery.
-
Stays up-to-date with industry advancements, new technologies, and regulatory changes.
-
Staff Responsibilities
-
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
-
Bachelor's Degree in relevant field required or
-
Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
-
Master's Degree preferred
-
3-5 years of experience in closely related field with Bachelor's degree required
-
3-5 years of previous leadership experience preferred
Knowledge, Skills and Abilities
-
Strong leadership, organizational, and communication skills.
-
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
-
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
-
Communicate effectively with leadership, team members, and stakeholders.
-
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
-
Problem-solving and critical thinking skills.
-
In depth knowledge of industry best practices and regulatory compliance (if applicable).
-
Strong organizational and time management skills.
-
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.