SERVICE TECHNICIAN (HVAC, Make Ready)
Summary of Responsibilities
The Service Technician is to assist the Lead Service Technician in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager.
Key Performance Indicators
A successful Service Technician will routinely achieve the following performance metrics:
Maintenance expenses within the Community’s Maintenance Budget
Work Order completion within 3 days of submission
Make Ready completion within 5 days of moveout
Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders
A Service Technician must embody the following unchanging values:
Integrity: perfectly honest and dependable with highest level of work quality
Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
Work Ethic: punctual and task oriented producing a high quantity of work
Teamwork / Respectfulness: assists in team responsibilities; receptive of feedback / mentorship
Technical Responsibilities
