ABOUT OUR AGENCY:
I opened my agency in 2015 after coming from a background in healthcare sales, and from the beginning I wanted to create an office that felt supportive, welcoming, and family-oriented. Today, our team of six works closely together, and I truly view my team as an extension of my family.
I graduated from the University of Central Arkansas in 1995 and earned my Master's degree in 1997. My wife and I have been married for 31 years, and we have three sons—two college graduates and one currently a junior in college. Outside of work, I enjoy traveling, golfing, hunting, and spending time outdoors. I also stay active in the community through local events and activities, including trap shooting programs.
We offer a competitive benefits package that includes health benefits, a Simple IRA retirement plan, a hiring bonus, and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally while providing opportunities for long-term growth and success.
Our office culture is built on teamwork, integrity, and mutual support. I'm looking for someone who is self-driven, coachable, goal-oriented, and committed to doing the right thing. If you're looking for a career with a supportive team that values hard work, personal growth, and helping others, we'd love to meet you.
ROLE DESCRIPTION:
John Wood - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
