Jude's Health and Java House Join our dynamic retail team as a Cashier/Customer Service Representative, where your enthusiasm and dedication will create positive shopping experiences for our customers. In this role, you will be the friendly face at the checkout counter, ensuring smooth retail sales transactions while providing exceptional customer service. Your energy and communication skills will help foster a welcoming environment, encouraging repeat visits and building lasting relationships with our valued customers. This paid position offers an exciting opportunity to develop your retail and sales skills in a fast-paced, supportive setting.
Responsibilities
- Operate cash registers and POS (Point of Sale) systems efficiently to process retail sales transactions accurately and swiftly.
- Handle cash drawer operations, including cash handling, balancing registers, and reconciling sales at shift end.
- Provide excellent customer service by greeting shoppers warmly, answering questions, and assisting with product information or store policies.
- Conduct product demos when applicable to showcase features and benefits to customers, enhancing their shopping experience.
- Upsell products and promote store promotions to maximize sales opportunities while ensuring customer satisfaction.
- Maintain knowledge of store merchandise, stock levels, and product placement to assist customers effectively and support merchandising efforts.
- Assist with stocking shelves, organizing displays, and ensuring the store remains clean, inviting, and well-organized.
- Demonstrate strong phone etiquette when handling inquiries or customer concerns over the phone.
- Support supervising staff in daily operations when required, including overseeing team members during busy periods or assisting with training new employees.
Experience
- Previous experience in retail sales or cashiering is preferred but not required; we value enthusiasm and a willingness to learn!
- Bilingual skills are a plus to better serve diverse customer needs.
- Familiarity with POS systems, cash register operations, and basic math is advantageous for accurate transactions.
- Strong communication skills are essential for engaging with customers confidently and professionally.
- Experience in supervising or leading small teams can be beneficial but is not mandatory; leadership qualities are appreciated.
- Knowledge of retail store product knowledge, merchandising practices, and stock management will help you excel in this role.
This position is ideal for motivated individuals eager to grow their retail career while delivering outstanding service in a lively environment. We’re committed to supporting your development every step of the way!
Pay: $22.19 - $26.72 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person