In-House Social Media Content Creator
Company: Jack Frost Donuts
Location: Cleveland, OH
About Us
Jack Frost Donuts has been serving the Cleveland community with fresh, handcrafted donuts for decades. We're more than just a donut shop—we're a local favorite known for quality, creativity, and community. As we continue to grow, we are looking for a talented and energetic Social Media Content Creator to help tell the story of Jack Frost Donuts online.
Position Summary
Do you have a passion for storytelling? Local, fresh food? Creating visual “wow” moments? If you watch glaze pour and immediately grab your phone to film it, get excited about seasonal food trends, and love creating videos that make people stop scrolling and say, “I have to eat it!”, we’d love to meet you! We are looking for an in-house Social Media Content Creator who can bring the Jack Frost brand to life through creative photos, videos, and storytelling.
This is a hands-on, on-site position. You’ll be in the kitchen capturing fresh donuts coming out of the fryer, brainstorming new product launches, developing social media campaigns, and filming behind-the-scenes moments. The Social Media Content Creator is responsible for showcasing our products, our people, and the experiences that make Jack Frost Donuts special. The goal is to bring the story of Jack Frost to new audiences and inspire them to stop in for a fresh donut.
Success in this role means:
· Growing online engagement.
· Increasing store traffic.
· Showcasing our products beautifully.
· Building excitement around seasonal launches.
· Creating content customers want to share.
Responsibilities
- Create original photo and video content for Facebook, Instagram, TikTok, and other social media platforms, with the goal of growing our customer base.
- Collaborate with our team to capture behind-the-scenes moments, new products, seasonal offerings, and customer experiences.
- Develop and maintain a content calendar, including new social media campaigns.
- Stay current with social media trends and recommend new content ideas.
- Help promote special events, community partnerships, and new product launches.
- Monitor engagement and identify strategies to grow our online presence.
- Maintain a consistent brand voice across all platforms.
Qualifications
- Strong eye for visual storytelling.
- Creative mindset with attention to detail.
- Experience creating content for social media platforms.
- Knows what makes content shareable and how to use online content to attract new customers.
- Ability to recognize and adapt current social media trends to our donut shop setting.
- Strong photography and video editing skills, especially food photography.
- Familiarity with Instagram, Facebook, TikTok, and other social media platforms.
- Excellent communication and organizational skills.
- Ability to work independently while collaborating with a team.
- Experience with Canva, Adobe Creative Suite, CapCut, or similar editing tools is a plus.
- A portfolio or examples of previous work are encouraged.
What We Offer
- Your ideas won’t sit in a suggestion box—you will help shape our social media strategy and strengthen our online brand recognition.
- Creative freedom to develop engaging content and experiment with trends and new ways to reach customers.
- Working with talented decorators, bakers, and managers to bring creative ideas to life.
- Flexible schedule with exciting and hands-on opportunities for creation every day!
- Supportive, team-oriented work environment.
- Growth opportunities with one of Cleveland’s most recognizable local food brands.
If you're passionate about storytelling, love creating content that connects with people, and want to help showcase one of Northeast Ohio's favorite donut shops, we'd love to hear from you.
Apply today! Please submit your resume, portfolio (if available), and links to any social media accounts or content you'd like us to review.
Pay: $19.00 - $20.00 per hour
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Cleveland, OH 44109 (Required)
Work Location: In person
